AMANDA SOTELO
Hobbs,NM
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant In Training
White Sands Health Care
08.2024 - 11.2024
- Used effective communication skills when interacting with diverse populations within the healthcare setting.
- Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
- Provided customized care according to individual health plan.
- Prevented bedsores through regular repositioning of bedridden patients, preserving skin integrity.
Administrative Assistant
Geo Group Inc
11.2023 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Server/ Carry out lead
Texas Road House
11.2020 - 03.2022
- Manage team for carryout orders
- Assist with customers/complaints
- sever
Waitress
Martin Boot Outlet
11.2021 - 03.2022
- Maintain merchandise presentable for customers
- Inventory restock
Cashier
McDonald's
01.2019 - 01.2020
- Cashier, front line customer service
- Drive up window
- End of shift duties include restocking inventory
Cashier
McAlister's Deli
02.2018 - 01.2019
- Cashier/ customer service
- Bus tables
- Lobby maintenance
Education
Associate of Science - Nursing
New Mexico Junior College
Hobbs, NM12-2027
Skills
- Bilingual
- Microsoft Outlook
- Microsoft Word
- Organized and responsible
- Strong work ethic
- Customer service
- Team collaboration
- POS operation
- Upselling techniques
- Team player
- Reliable and responsible
- Warm and friendly
- Multitasking
Languages
Spanish
Full Professional
Timeline
Certified Nursing Assistant In Training
White Sands Health Care
08.2024 - 11.2024
Administrative Assistant
Geo Group Inc
11.2023 - 06.2024
Waitress
Martin Boot Outlet
11.2021 - 03.2022
Server/ Carry out lead
Texas Road House
11.2020 - 03.2022
Cashier
McDonald's
01.2019 - 01.2020
Cashier
McAlister's Deli
02.2018 - 01.2019
Associate of Science - Nursing
New Mexico Junior College
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