Amanda Speer
Lower Burrell,USA
Summary
Spearheaded healthcare staffing operations, ensuring excellence in onboarding, compliance, and talent development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Compliance Manager
WCS Healthcare Partners
Remote
11.2025 - Current
- Oversaw comprehensive onboarding and credentialing processes for nurses and allied healthcare professionals across various specialties and healthcare settings.
- Execute primary source verification of professional licenses, certifications, education, employment history, and background screenings.
- Oversaw monitoring of expiring credentials and executed renewal processes to ensure clinician compliance.
- Collaborate with recruiters, account managers, clients, and healthcare professionals to streamline clearance processes and ensure successful onboarding.
- Execute interpretation and enforcement of client-specific credentialing requirements to ensure compliance with regulatory and accreditation standards.
- Execute routine audits of clinician files to uphold accuracy and compliance with company policies.
- Developed and improved compliance workflows, tracking systems, and operational processes to increase efficiency and reduce clearance timelines.
- Provide guidance and training to team members regarding credentialing requirements, documentation standards, and compliance best practices
- Developed and implement compliance policies to align with healthcare regulations.
- Train staff on regulatory requirements and compliance best practices, enhancing overall awareness.
- Collaborated with cross-functional teams to ensure adherence to internal policies and external regulations.
- Monitored changes in legislation to update policies, maintaining organizational compliance standards.
- Reduce risk exposure for the company by identifying and addressing areas of noncompliance.
- Streamline compliance processes by implementing efficient monitoring systems and tools.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Improved communication channels between departments by establishing regular meetings and reporting structures related to compliance matters.
Client Relations Manager
Cross Country Healthcare
Pittsburgh, PA
06.2025 - Current
- Facilitated client staffing orders across regional territories.
- Handled open orders and expedited candidate interview submissions and offers.
- Engaged proactively with clients to assess ongoing needs and opportunities.
- Coordinated with clients to identify staffing requirements and preferences.
- Developed and nurtured strong relationships with healthcare professionals.
- Evaluated staffing needs and assigned qualified field staff to appropriate roles.
- Addressed last-minute staffing changes and call-offs to maintain service delivery.
- Recruited, interviewed, screened, and assessed applicants for quality placement.
- Verified candidate compliance with healthcare regulations, licensing, and agency policies.
- Maintained updated records of employee credentials, certifications, and licensures.
- Conducted site visits for clients and candidates to enhance brand visibility and expand networks.
- Updated a database of qualified candidates for future staffing needs.
- Processed payroll and timekeeping activities with accuracy and efficiency.
- Collaborated with branch coordinators, regional managers, and central office staff to meet organizational targets.
- Worked with sourcing and recruitment teams to update systems and initiate workflows.
Staffing Manager III
Amergis Healthcare Staffing
Pittsburgh, PA
01.2017 - 04.2025
- Lead day to day operations of compliance team in office.
- Assured HCP files met requirements to meet company policy and state regulations including: background checks, fingerprinting, job descriptions health screening/immunizations, etc.
- Completed periodic audits to ensure compliance and credentials are up to date. Audited ATS for proper uploads.
- Lead and mentor an onboarding team while managing the entire onboarding process, ensuring all candidates meet contractual and state regulatory requirements
- Demonstrate in-depth knowledge of company policies and procedures; review candidate documentation and maintain compliance with critical state laws
- Recruit new specialists and conduct comprehensive interviews for new team members and design tailored training programs to develop and coach a team of 9 professionals
- Actively partnered with Regional Field Managers (RFMs), Regional Vice Presidents (RVP), District Business Officers (DBOs), and headquarters partners to drive cohesive organizational strategies
- Played a key role in the preparation for and active participation in the Joint Commission Audit (2022 and 2024), ensuring top-tier operational standards
Education
Associate's degree - Paralegal Studies
Western School of Health And Business Careers
Monroeville, PA12.2005
Skills
Directed onboarding and compliance management strategies
Cultivated strong communication skills over a decade of experience
Developed an in-depth understanding of healthcare staffing dynamics
Provided leadership over 9 years, fostering team growth
Executed performance reviews to elevate employee engagement
Optimized time management practices for over 10 years
Leveraged Power BI for 3 years to enhance reporting capabilities
Oversaw staff supervision to boost productivity
Championed leadership and team development initiatives
Managed compliance initiatives to mitigate risks
Drove talent management strategies to support workforce goals
Applied operational field management regulations and best practices
Nurtured team development to achieve high performance
Guided mentorship programs to enhance skills
Streamlined HR recruitment processes for efficiency
Fostered collaboration among teams for successful outcomes
Certification
Driver's License
Timeline
Compliance Manager
WCS Healthcare Partners
11.2025 - Current
Client Relations Manager
Cross Country Healthcare
06.2025 - Current
Staffing Manager III
Amergis Healthcare Staffing
01.2017 - 04.2025
Associate's degree - Paralegal Studies
Western School of Health And Business Careers