Amanda Spivey

Safe Rides with Natalie provides an upscale model of roundtrip student transportation to school. extra curricular activities, social events and even volunteer activities. I am responsible for safely transporting each student to their destination, and keeping an open line of communication with parents.

Worked as a preschool teacher at Heritage Christian School, teaching a class of up to 10 children at a time.

• Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
• Developed weekly lesson plans and activities to engage children and promote learning.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.

Stanley Superior Shuttle provided door-to-door student transportation for 13 different schools in Keller ISD.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers and school administrators, when necessary, regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Managed the route list for all 8 company vans. This included scheduling pickups for drivers and managing the number of riders on each route, to ensure seat capacity was not exceeded.
• Managed routes to cover for absent drivers, which included moving students around on different routes and coordinating with other drivers, to ensure every student was successfully picked up and dropped off on time.
• Managed payroll, employee tax filings and all office administrative duties.
• Driver of 15-passenger van to pick up and safely drop off students each day.
• Certified in CPR and First Aid.

Worked as a preschool teacher at Alliance United Methodist Preschool, teaching up to 10 kids in a class. Only worked at the school for one year, because they closed in 2022.

• Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
• Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
• Established positive communication with parents in daily conversation and formal conferences.
• Applied play-based strategies to provide diverse approaches to learning.

I started out as a title clerk for Expanded Mortgage Credit and then moved into a role of loan closer and shipper, once Expanded Mortgage Credit was acquired by Home Loan Corp.

• Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
• Communicated with customers to resolve common title issues.
• Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
• Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
• Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
• Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
• Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
• Created closing documents and worked with attorneys to ensure closing package was accurate and complete.
• Worked closely with loan officers to ensure timelines were met to meet scheduled closing dates.