Amanda Stanley
Eugene,OR
Summary
Professional leasing consultant with an excellent ability to build strong relationships with future tenants and ensure lease agreements are executed accurate and efficiently. Skilled in customer service, sales and conflict resolution. Known for problem solving, adaptability, and achieving high occupancy rates. Proven to adapt to new environments and is eager to contribute to team success and further develop professional skillsets. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Avenue 5 Residential
04.2024 - Current
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Maintained occupancy rates above 95% through effective marketing strategies and excellent customer service.
- Conducted regular inspections of both interior and exterior of properties for damage.
Membership Coordinator/ Cashier
Bi-Mart
01.2023 - 04.2024
- Oversaw membership data system to keep information updated and complete.
- Promoted high customer satisfaction by addressing and occasionally de-escalating customer issues with knowledgeable and friendly service.
- Handled billing inquiries and payments for a variety of customer needs.
- Maintained accurate records of memberships, ensuring timely renewal reminders were sent to prevent lapses in subscriptions.
- Increased new member sign-ups by designing compelling marketing materials and promoting membership benefits in various channels.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Cashier/ Courtesy Clerk
Roth's Fresh Markets
08.2021 - 11.2022
- Provided customer service in a variety of roles, including: courtesy clerk, deli attendant, bottle return manager, and bakery assistant.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Unloaded freight and oversaw product placement.
- Filled in for coworkers on leave and maintained availability as business needs arose.
Education
High School Diploma -
Stayton High School
Stayton, OR06.2022
Skills
- Over two years of Front-Line Customer Service & Support
- Conflict Resolution
- Fair Housing Regulations
- Over two years of soft sales experience
- Over one year of restaurant experience serving, catering, and working back-of-house
- Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel)
- Business processes and procedures
- Detailed orientated Unit inspections
- Marketing & Property Showings
- Transaction Processing
- Leasing
- CRM Software
Certification
OLCC Service Permit
Food Handler's Certification
Driver's License
Timeline
Leasing Consultant
Avenue 5 Residential
04.2024 - Current
Membership Coordinator/ Cashier
Bi-Mart
01.2023 - 04.2024
Cashier/ Courtesy Clerk
Roth's Fresh Markets
08.2021 - 11.2022
High School Diploma -
Stayton High School
OLCC Service Permit
Food Handler's Certification
Driver's License
Similar Profiles
Madison HejlMadison Hejl
Leasing Consultant/Floating Consultant at Avenue 5 Residential, LLCLeasing Consultant/Floating Consultant at Avenue 5 Residential, LLC
Gabriela SagastumeGabriela Sagastume
Assistant Property Manager at Avenue 5 ResidentialAssistant Property Manager at Avenue 5 Residential
Joe MedinaJoe Medina
Leasing Consultant at Avenue 5 ResidentialLeasing Consultant at Avenue 5 Residential