AMANDA STARKS
MANAGER
St Louis,MO
Summary
Proven Office Manager at AWESOME ANGELS LLC with a track record of maintaining confidentiality and enhancing customer service. Excelled in office administration and organizational skills, leading to streamlined operations. Demonstrated adaptability and empathy, significantly improving client and patient rapport. Achieved balanced budgets and maximized team performance through effective leadership and financial acumen.
Overview
35
35
years of professional experience
Work History
Office Manager
AWESOME ANGELS LLC
02.2015 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Caregiver Attendant
TRUE LOVE HOME HEALTH
10.2004 - 02.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained detailed records of patient progress, facilitating informed decision-making by healthcare providers.
- Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.
- Developed strong rapport with patients by actively listening to their concerns and empathizing with their experiences.
Manager
McDonald's Restaurant
09.1990 - 10.2011
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Waitress
Dennys Restaurant
02.1990 - 07.1991
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma -
South East High School
South Gate, CA04-1996
Skills
- Customer Service
- Mail handling
- Organizational Skills
- Office Administration
Timeline
Office Manager
AWESOME ANGELS LLC
02.2015 - Current
Caregiver Attendant
TRUE LOVE HOME HEALTH
10.2004 - 02.2016
Manager
McDonald's Restaurant
09.1990 - 10.2011
Waitress
Dennys Restaurant
02.1990 - 07.1991
High School Diploma -
South East High School
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