Amanda Starling
Kansas City,KS
Summary
Organized and highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Team Lead
La Petite Academy Inc.
Merriam, KS
10.2022 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Fostered positive employee relationships through communication, training, and development coaching.
Housekeeper
Owner-Operator
Kansas City, KS
11.2018 - 03.2022
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Mostly residential, also cleaned for Encompass Medical Group and did other commercial cleanings.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used cleaning chemicals following proper guidelines.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Admissions Coordinator
Gentiva Hospice
Lenexa, KS
10.2008 - 02.2018
- Maintained accurate records of admissions data and statistics.
- Helped patients with admissions process and adhered to state and federal laws.
- Completed document faxing, bookkeeping and accurate filing.
- Worked closely with social workers or case managers when needed for special cases.
- Coordinated with physicians, nurses, and other hospital staff to ensure proper admission of patients.
- Processed admissions paperwork including consent forms, medical records requests, financial documents, and other related materials.
- Verified patient insurance information and obtained authorizations for services from insurance companies.
Education
High School Diploma -
Shawnee Mission South High School
Overland Park, KS05-2000
Skills
- Equipment Maintenance
- Performance Improvement
- Workplace Safety
- Diversity and Inclusion
- Complaint Resolution
- Regulatory Compliance
Certification
- BLS Certification renewed in June 2023.
Timeline
Team Lead
La Petite Academy Inc.
10.2022 - Current
Housekeeper
Owner-Operator
11.2018 - 03.2022
Admissions Coordinator
Gentiva Hospice
10.2008 - 02.2018
High School Diploma -
Shawnee Mission South High School