Amanda Stillwell

• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
• Accomplished multiple tasks within established timeframes.
• Improved staffing during busy periods by creating employee schedules and monitoring call-offs.
• Addressed and handle issues with the reopening of the Food -Court
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service and product.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Carefully maintained sanitation, health and safety standards.
• Monitor food inventory and cost, and handle any issues with the quality of the food or shortage with the buyer.

• Responded to members concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Trained team members in successful strategies to meet operational and sales targets.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult members.
• Trained newly hired sales team in upselling techniques with E-blocks.
• Monitored cash registers stations to verify adequate cash supply.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Mentored team members to enhance professional development and accountability in workplace.
• Created employee schedules to align coverage with forecasted demands.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Reviewing qualifications for future team members and sitting in with the interview process.

• Worked flexible schedule and extra shifts to meet business needs.
• Worked closely with shift manager to solve problems and handle members concerns.
• Helped members complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed members concerns.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Addressed customer needs and made product recommendations to increase sales.
• Built relationships with members to encourage repeat business.
• Stocked, tagged and displayed merchandise as required.
• Upsold additional products and services to customers, increasing revenue.

skewer chickens

lifting chickens into oven

checking temperature

weighing and timing chicken or ribs

interacting with customers

cleaning up the prep room and chicken area properly

• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Ensured all food was prepared on-time and according to specifications.
  
• Maintained high standards of cleanliness and sanitation.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
• Listened to, understood and clarified guest concerns and issues.
• Addressed diner complaints with kitchen staff and served replacement menu items promptly.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Many requests to be seated in my section with regular clients
• Bussed and reset tables and kept dining room and work areas clean.
• Served beverages, breads and butter and replenished items as necessary.
• Maintained clean dining room, lobby and service areas at all times.
• Delivered quality service by providing a warm and welcoming environment.
• Developed and maintained positive working relationships with others to reach business goals.
• Resolved guest complaints quickly and efficiently.
• Received frequent customer compliments for going above and beyond normal duties.
• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
• Many requests with regular clients to be seated in my section
• Cultivated warm relationships with regular customers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Explained menu items and suggested appropriate options for food allergy concerns.

• cleaning floors
• dusting
• sweeping 
• changing bedding
• access to clients codes and keys to their home
• deep cleaning
• Cleaning  for clients with special needs
• Taking care of trash
• laundry

• Prepared instructional materials for group and one-on-one use.
• Maintained student safety in classroom and outside environments.
• Kept learning environments focused, inclusive and supportive at all times.
• Assessed students for special needs such as helping with daily tasks and homework and referred them to the appropriate services.
• Maintained safety and security of all youth under care.
• Supported student learning objectives through personalized and small group assistance.
• Supported student physical, mental, and social development using classroom games and activities.
• Assisted teachers with supervision and care of group of [Number] children.