Amanda Stoddard
Queensbury,US
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
SR PROCESS ENGINEERING TECHNICIAN
GlobalFoundries
Malta, US
12.2021 - Current
- Researched new technologies that could be applied to existing processes.
- Investigated process related problems and developed solutions accordingly.
- Ensured compliance with safety regulations when working with hazardous materials.
Payroll Specialist/Personal Office Assistant
Mandy's Spring Nursery
Granville, US
03.2021 - 06.2021
- Processed customer orders accurately; created invoices for payment processing using QuickBooks software.
- Managed calendar appointments for executives; reminded them of upcoming events and meetings.
- Assisted in organizing and maintaining office filing systems, ensuring accuracy and efficiency of records management.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Responded promptly to inquiries from employees regarding their paychecks or deductions.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
- Managed timekeeping system and resolved any timecard discrepancies.
OFFICE MANAGER
Sportline
Queensbury, US
04.2020 - 03.2021
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Leveraged multi-line phone system to answer and transfer calls to staff members.
- Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies.
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
STORE MANAGER
Kay Jewelers
Queensbury, US
08.2016 - 03.2020
- Developed store schedules to meet expected coverage demands and maintain optimal service levels.
- Hired, trained and managed team associates, including evaluating performance and enforcing disciplinary actions.
- Updated store pricing, signage and merchandising based on current promotions.
- Addressed employee issues, performed corrective actions, and terminated employment when necessary.
- Oversaw day-to-day store operations to foster efficient and profitable operations.
- Solved problems and resolved conflicts for team members and customers.
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
- Conducted regular performance reviews with staff to ensure job expectations were met or exceeded.
- Leveraged new sales strategies to increase store revenue.
LEAD DOCUMENT SPECIALIST
Hudson Headwaters Health Ntwrk
Queensbury, US
05.2005 - 07.2016
- Greeted patients to facilitate services, determine service needs and accurately input orders into electronic systems.
- Determined and implemented techniques to improve medical records retrieval process.
- Streamlined day-to-day office processes to meet long-term goals.
- Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Pulled patient records and transferred information to appropriate parties.
Education
Associate of Applied Science - BUSINESS ADMINISTRATION - FINANCE
SUNY Fulton Montgomery
Johnstown, NEW YORK, US05-2025
HIGH SCHOOL DIPLOMA - BUSINESS MANAGEMENT, SPANISH, BUSINESS MANAGEMENT/FOREIGN LANGUAGE
North Warren High School
Chestertown, NY01.2006
BUSINESS MANAGEMENT - CHILD PSYCHOLOGY
Adirondack Community College
Queensbury, NY, USSkills
- Business Growth
- Diagnosing Malfunctions
- Compliance Requirements
- Process Modification
Timeline
SR PROCESS ENGINEERING TECHNICIAN
GlobalFoundries
12.2021 - Current
Payroll Specialist/Personal Office Assistant
Mandy's Spring Nursery
03.2021 - 06.2021
OFFICE MANAGER
Sportline
04.2020 - 03.2021
STORE MANAGER
Kay Jewelers
08.2016 - 03.2020
LEAD DOCUMENT SPECIALIST
Hudson Headwaters Health Ntwrk
05.2005 - 07.2016
Associate of Applied Science - BUSINESS ADMINISTRATION - FINANCE
SUNY Fulton Montgomery
HIGH SCHOOL DIPLOMA - BUSINESS MANAGEMENT, SPANISH, BUSINESS MANAGEMENT/FOREIGN LANGUAGE
North Warren High School
BUSINESS MANAGEMENT - CHILD PSYCHOLOGY
Adirondack Community College
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