Amanda Stoerrle
Brunswick,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Able Equipment Rental, Inc
09.2018 - 01.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Title Clerk
Pellegrino Chrysler Jeep
01.2018 - 09.2018
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Received and processed paperwork for titles, new license plates, and renewals.
- Entered title and vehicle information into database.
- Communicated with customers to resolve common title issues.
- Contacted New Jersey Motor Vehicle Department to determine status of pending titles.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Warranty Administrator
Pellegrino Chrysler Jeep
03.2016 - 09.2017
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Processed claim paperwork and followed up on missing information to complete processing.
- Monitored factory recalls and announcements to stay on top of changes.
- Maintained detailed service and customer records.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
- Gathered paperwork and contacted customers to book appointments.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Education
High School Diploma -
Overbrook Senior High School
Pine Hill, NJ06.2011
Skills
- Meeting Planning
- Information Security
- Calendar Management
- Clerical Support
- Data Entry
- Mail Handling
- Filing
- Workflow Optimization
Timeline
Administrative Assistant
Able Equipment Rental, Inc
09.2018 - 01.2020
Title Clerk
Pellegrino Chrysler Jeep
01.2018 - 09.2018
Warranty Administrator
Pellegrino Chrysler Jeep
03.2016 - 09.2017
High School Diploma -
Overbrook Senior High School
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