Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
Timeline
Generic

Amanda Stone

Puyallup,USA

Summary

Dedicated professional with extensive experience in customer service, cashiering, janitorial maintenance, animal care, and security services. Proven track record of excellent attendance and a positive attitude in the workplace. Quick learner with strong typing skills (54-60 wpm) and proficiency in various word processing and web building applications. Adaptable team player who thrives in structured environments and is committed to meeting employer expectations.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
Kent, Washington
09.2024 - Current
  • Operated forklifts to move inventory safely and efficiently.
  • Loaded and unloaded packages from delivery trucks.
  • Inspected incoming shipments for quality and accuracy.
  • Maintained cleanliness and order in the warehouse environment.
  • Collaborated with team members to meet daily operational goals.
  • Followed safety procedures to ensure a secure working environment.
  • Assisted in training new employees on warehouse processes and systems.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.

Surveillance Investigator Level 1

Aquarius Casino and Hotel
Laughlin, NV
05.2022 - 08.2024
  • Monitored surveillance feeds for suspicious activities in gaming areas.
  • Documented incidents and prepared detailed reports for management review.
  • Collaborated with security team to investigate potential thefts and frauds.
  • Operated surveillance equipment to ensure optimal functioning during shifts.
  • Reviewed video footage to gather evidence for ongoing investigations.
  • Assisted in training new staff on surveillance protocols and procedures.
  • Responded promptly to alarms and alerts within the casino premises.
  • Produced timely and accurate reports about findings.
  • Gathered proof of activities through video recordings, photographs, and statements.
  • Coordinated with law enforcement personnel on matters related to ongoing cases.
  • Experienced in Card Counting and most table games rules.

Loan Processor

Dollar Loan Center
Laughlin, NV
06.2018 - 02.2020
  • Processed loan applications efficiently for a variety of consumer financing options.
  • Reviewed credit reports to assess borrower eligibility and risk levels.
  • Communicated with clients to gather required documentation and resolve inquiries.
  • Ensured compliance with company policies and regulatory standards during processing.
  • Maintained accurate records of loan transactions within internal systems.
  • Submitted loan applications to underwriting department for review and approval process.
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
  • Provided excellent customer service while responding promptly to inquiries from applicants.
  • Performed daily collection calls in accordance with payment schedules and non-payments.

Audit Clerk

Harrah's Laughlin
Laughlin, NV
01.2016 - 06.2018
  • Processed financial documents for compliance with internal policies and regulations.
  • Maintained accurate records of all transactions and audit findings.
  • Collaborated with team members to ensure timely completion of audits.
  • Reviewed discrepancies in financial data and communicated findings to supervisors.
  • Updated filing systems to enhance accessibility of audit-related materials.

Soft Count Team Member

Harrah's Laughlin
Laughlin, NV
06.2014 - 01.2016
  • Collected and counted cash and chips from gaming tables daily.
  • Operated soft count machines to ensure accurate cash handling.
  • Maintained security protocols during cash handling processes.
  • Collaborated with team members to streamline counting procedures.
  • Prepared detailed reports of cash counts for management review.
  • Followed established policies for monitoring cash flow and discrepancies.
  • Worked closely with surveillance personnel to identify any potential fraudulent activity occurring within the casino premises.
  • Maintained accurate records of all transactions in the soft count room.

Housekeeping General Room attendant

The Service Companies
Laughlin, NV
05.2013 - 06.2014
  • Cleaned and sanitized guest rooms following established standards and procedures.
  • Replenished supplies such as linens, toiletries, and amenities in guest rooms.
  • Reported maintenance issues to ensure timely resolution of guest concerns.
  • Assisted team members in managing workload during peak times efficiently.
  • Organized and maintained cleaning equipment and supplies for optimal use.
  • Communicated with guests to address requests and provide excellent service.
  • Followed safety protocols while handling cleaning chemicals and equipment.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.

Store Clerk

7 Eleven
Hesperia, CA
09.2007 - 01.2013
  • Assisted customers with product inquiries and payment transactions.
  • Stocked shelves and organized merchandise for easy access.
  • Maintained cleanliness and orderliness of the store environment.
  • Operated cash register accurately during busy hours.
  • Monitored inventory levels and reported shortages to management.
  • Processed deliveries and managed incoming shipments efficiently.

Security Guard

Centurion Security
Costa Mesa, CA
11.2009 - 01.2010
  • Monitored premises to ensure safety and security of property and personnel.
  • Conducted regular patrols to identify and address potential security threats.
  • Operated surveillance equipment to detect unauthorized activities on site.
  • Engaged with visitors to provide information and support as needed.
  • Prepared detailed reports on daily activities and unusual occurrences.
  • Responded to alarms, emergencies, and disturbances.

Sandwich Preparation

Subway
Hesperia, USA
12.2005 - 03.2006
  • Conducted daily inventory checks to ensure sufficient ingredients on hand for sandwich preparation.
  • Monitored expiration dates on products used in sandwich preparation and discarded expired items accordingly.
  • Stocked ingredients for sandwich preparation from coolers and shelves.
  • Stocked refrigerators with ingredients necessary for sandwich preparation.
  • Established quality standards for food preparation, presentation and customer service in order to enhance the dining experience.

Store Team Member

Target Corp.
Fontana, CA
05.2005 - 11.2005
  • Assisted customers with product inquiries and store navigation.
  • Processed transactions accurately at the checkout counter.
  • Stocked shelves with merchandise and organized displays effectively.
  • Maintained cleanliness and organization throughout the sales floor.
  • Monitored inventory levels and reported shortages to management.
  • Greeted customers and provided excellent customer service.
  • Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
  • Assisted in stocking shelves with merchandise.

Animal Care and Maintenance

Patty’s Critter Collection
Hesperia, CA
09.2004 - 05.2005
  • Provided daily care for a variety of exotic animals in a safe environment.
  • Monitored animal health and behavior, reporting concerns to veterinary staff.

  • Maintained cleanliness and sanitation of animal habitats and facility areas.
  • Developed enrichment activities to promote physical and mental stimulation for animals.
  • Collaborated with team members to implement feeding schedules and dietary needs.
  • Ensured compliance with safety protocols and regulations pertaining to animal welfare.
  • Responded promptly to customer inquiries about pet care services.
  • Provided food and water for all animals, ensuring that they had adequate nutrition.

Education

High School Education -

Sultana High School
Hesperia, CA
01.2003

Skills

  • Forklift operation
  • Inventory management
  • Quality inspection
  • Order preparation
  • Safety compliance
  • Team collaboration
  • Customer communication
  • Record keeping
  • Verbal and written communication
  • Problem-solving
  • Equipment operation
  • Self-motivated and disciplined
  • Order fulfillment
  • Pallet jack handling
  • Safety training
  • Surveillance monitoring
  • Report documentation
  • Investigation collaboration
  • Video analysis
  • Fraud detection
  • Risk assessment
  • Compliance auditing
  • Inventory control
  • Problem solving
  • Food safety
  • Cash handling
  • Customer service
  • Professional appearance maintenance
  • Food quality assessment
  • Food serving
  • Food and beverage pairing

References

  • Steven Cooper, 1-909-261-3273, Friend
  • Amy Flesher, 1-760-987-0086, Friend and Fellow Co-Worker
  • Lilian Grey, 1-520-848-4448, Friend
  • Travis Tholen, 1-805-624-0453, Previous Supervisor
  • Amanda Salazar, 1-702-903-0567, Previous Manager

Accomplishments

  • Received Associate of the Month with Amazon
  • Maintained position as Learning Ambassador with Amazon and actively train onboarding and cross-training of associates.

Certification

  • Forklift Certified
  • Gaming License (currently expired)
  • Security Guard Card (currently expired)

Timeline

Warehouse Worker

Amazon
09.2024 - Current

Surveillance Investigator Level 1

Aquarius Casino and Hotel
05.2022 - 08.2024

Loan Processor

Dollar Loan Center
06.2018 - 02.2020

Audit Clerk

Harrah's Laughlin
01.2016 - 06.2018

Soft Count Team Member

Harrah's Laughlin
06.2014 - 01.2016

Housekeeping General Room attendant

The Service Companies
05.2013 - 06.2014

Security Guard

Centurion Security
11.2009 - 01.2010

Store Clerk

7 Eleven
09.2007 - 01.2013

Sandwich Preparation

Subway
12.2005 - 03.2006

Store Team Member

Target Corp.
05.2005 - 11.2005

Animal Care and Maintenance

Patty’s Critter Collection
09.2004 - 05.2005

High School Education -

Sultana High School

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