Hi, I’m
Amanda Stout
West Harrison,IN
Summary
Seasoned professional with a proven track record in financial management and customer service excellence. Expert in QuickBooks and income tax preparation, I've significantly enhanced client satisfaction and operational efficiency. My leadership in diverse roles demonstrates versatility and a commitment to surpassing business goals through strategic planning and team development.
Overview
11
years of professional experience
Work History
Liberty Tax Service
Tax Preparer
10.2024 - Current
Job overview
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Handled complex cases involving small business owners, self-employed individuals, and those with investments or rental properties, showcasing versatility in expertise within the field of taxation.
LHPYC, LLC
Marina Manager
06.2023 - Current
Job overview
- Ensured proper documentation was maintained including insurance policies/licenses required for operating a successful Marina.
- Implemented an effective maintenance schedule and staffing for timely repairs and upkeep of docks, piers, boats, and other marina assets.
- Identified opportunities for business expansion, evaluating potential investments in additional facilities or services designed to increase revenue streams.
- Managed financial aspects of the marina operations such as budgeting, forecasting, invoicing, collections, and expense tracking.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Monitored budget and expenditures, keeping facility within budget.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Established QuickBooks accounting system to reflect accurate financial records.
Great Crescent Brewery & Der Heisse Stein
Restaurant General Manager
03.2021 - 06.2023
Job overview
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Stout's Brick House BBQ
Restaurant Owner/Operator
06.2014 - 06.2021
Job overview
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
- Set employee schedules, delegated work, and monitored food quality and service performance.
Education
Ivy TechIndianapolis
Associate of Science from Accounting
06-2026
Ivy TechIndianapolis, IN
Bachelor of Science from Business Administration And Management
06-2008
Skills
- Financial management proficiency
- Bookkeeping
- Quickbooks
- Payroll processing
- Income tax preparation
- Deadline oriented
- Customer service
- Sales and marketing
Timeline
Tax Preparer
Liberty Tax Service
10.2024 - Current
Marina Manager
LHPYC, LLC
06.2023 - Current
Restaurant General Manager
Great Crescent Brewery & Der Heisse Stein
03.2021 - 06.2023
Restaurant Owner/Operator
Stout's Brick House BBQ
06.2014 - 06.2021
Ivy Tech
Associate of Science from Accounting
Ivy Tech
Bachelor of Science from Business Administration And Management
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