Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Sturgill

Sellersburg,Indiana

Summary

Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.

Overview

12
12
years of professional experience

Work History

Caregiver

Friends and Family Caregivers
12.2022 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.

Night Auditor/Customer Loyalty Specialist

Holiday Inn Express Hotel
04.2017 - 10.2017
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.

Night Auditor

Suburban Extend Stay Hotel
06.2015 - 04.2017
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
  • Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
  • Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.

Manager

Subway
03.2013 - 04.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Education

Associate of Applied Science - Business Administration And Management

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2015

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Multitasking and organization

Timeline

Caregiver

Friends and Family Caregivers
12.2022 - Current

Night Auditor/Customer Loyalty Specialist

Holiday Inn Express Hotel
04.2017 - 10.2017

Night Auditor

Suburban Extend Stay Hotel
06.2015 - 04.2017

Manager

Subway
03.2013 - 04.2015

Associate of Applied Science - Business Administration And Management

Ivy Tech Community College of Indiana

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Amanda Sturgill