Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

AMANDA SUDA

Bothell

Summary

Motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.

Overview

7
7
years of professional experience

Work History

Patient Care Coordinator/ Patient Finance

Fred Hutchinson Cancer Center
01.2022 - Current
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Re-did workflow for intake program to fit the needs of the clinic
  • Delivered excellent patient experiences and direct care.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Diagnostic imaging insurance authorizations
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Retrieved medical data for physicians and patients.
  • Schedules and coordinates new patient appointments
  • Assists with financial clearance for new and transferring patients

Patient Care Coordinator

Seattle Cancer Care Alliance
04.2020 - 01.2022
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Scheduled appointments and registered patients
  • Triaging all incoming calls from patients, referring physicians and outside sources for new patient scheduling.
  • Assists with financial clearance
  • Creating referrals for incoming and outgoing patients.
  • Collaborates with providers and nurse navigators to ensure patients obtain medical workups before being appropriately scheduled

Office Manager

Pins & Needles Acupuncture
01.2019 - 04.2020
  • Registers all new incoming patients
  • Insurance and patient billing
  • Streamlined patient intake and appointments using CHARM EMR
  • Verifying insurance
  • Authorizations for medical appointments and imaging
  • Maintain medical records and medical correspondence files
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, other software applications to prepare reports, invoices and financial statements
  • Handles all clinic supply ordering.

Medical Receptionist

New Haven Family Footcare & Surgery
05.2016 - 12.2018

• Scheduling appointments
• Insurance and patient billing
• Checking patients in and out
• Insurance authorization for prescriptions, surgeries and imaging.
• Processing insurance and patient payment
• Maintains exam room cleanliness between patients
• Taking and recording vital signs
• Travels with doctors to assisted living for patient care
• Maintained and audited billing charts

Education

American Red Cross
New Haven, CT
02.2016

Skills

  • Accounts Payable
  • Schedule Management
  • Billing
  • Data Entry
  • Front Desk
  • QuickBooks
  • Microsoft Excel
  • Typing
  • Microsoft Office
  • Office Management
  • Medical Billing
  • Medical Receptionist
  • Medical Office Experience
  • Insurance Verification
  • Medical Terminology
  • EMR Systems
  • Medical Scheduling

Personal Information

Work Permit: Authorized to work in the US for any employer.

Timeline

Patient Care Coordinator/ Patient Finance

Fred Hutchinson Cancer Center
01.2022 - Current

Patient Care Coordinator

Seattle Cancer Care Alliance
04.2020 - 01.2022

Office Manager

Pins & Needles Acupuncture
01.2019 - 04.2020

Medical Receptionist

New Haven Family Footcare & Surgery
05.2016 - 12.2018

American Red Cross
AMANDA SUDA