Amanda Swafford
Spring Hill,FL
Summary
Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems. Reliable Operations Manager with over four years of experience in bookkeeping, payroll and financial management. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and inventory control. Resourceful and methodical self-starter. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Assistant Accountant
Land O Lakes Storage LLC
Land O' Lakes, FL
09.2018 - Current
- Reconciled company accounts for credit cards, expenses and commissions.
- Provided journal entries and performed accounting on accrual basis.
- Maintained integrity of general ledger and chart of accounts.
- Developed and implemented corrective actions to bring business areas in line with standards.
- Suggested key budgetary changes to increase company profits.
- Strived to Always keep friendly atmospheres, upbeat personality with any and all customers who I have the pleasure of meeting.
- Answered and managed over 45 phone calls per day from U-Haul and storage customers who are in need of help, or greet them at our office upon arrival..
Bartender/Manager of Operations
Chics Bar
Tampa, FL
01.2020 - 08.2020
- I also worked as Head Bartender/ Manager from December 21st of 2012, until late October of 2014.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands, for all employees.
- Devised processes to boost long-term business success and increase profit levels as much as possible.
- Reviewed shift reports to understand current numbers and trends.
- Partnered frequently with vendors and suppliers to effectively manage and budget, with any and all means.
- Had authority to hire people that turned in a application whom seemed fit for the part, and also maintained a focus on making sure our business was always a great, respectful place. And I absolutely enjoyed training and getting to know all of my staff! Having said authority also meant I was entitled to let other staff members go for various reasons at some point, only if this option was absolutely necessary. Everything was always done kindly, remaining professional at all times.
Cleaning Manager
Kelly's Cleaning Services
Tampa , FL
12.2012 - 07.2020
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Set high standards for quality of general cleaning, health and safety requirements, and for equipment operation.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Maintained A steady work flow , impeccable cleaning ethics ,double checked my work to ensure everything was done properly and perfect.
Nurse Aide
Forest Oaks Of Spring Hill
Spring Hill, FL
07.2017 - 12.2017
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Followed safe lifting techniques and individual resident lifting instructions.
- Assisted patients with mobility issues.
Office Assistant
Jackson Hewitt Tax Service
Crystal River, FL
01.2012 - 12.2012
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed all office visitors with a warm presence and alerted staff upon arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Verified accuracy of business records by consistently updating customer information.
- Executed record filing system to improve document organization and management.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Arranged rapid office equipment repair and maintenance with vendors.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
High School Diploma -
Citrus High School
Inverness, FL2012
Skills
Email Correspondence
- Client Relations
- Month-End Reports
- Collections and Invoice Processing
- Attention to Detail
- Payment Processing
- Work Prioritization
- Verbal and Written Communication
- Critical Thinking and Analysis
- Mail Sorting
- Paperwork Processing
- Conflict Negotiation
- Goal Development
- Setting goals to always keep customers happy
- Maintain fast pace workflow
I love spending time with My Husband And our four children, Reading, Cooking soul food, and jogging.
My Husband and i have been together for 5 years , we just decided to elope and got married August 12th of 2022 it was the best day of our lives other than when our babies were born ! We can do anything we put our mind to as long as we have one another, We make a wonderful team and are both so very supportive of one another's goals and dreams ! I have worked for and with My Husband at our U-Haul Land O lakes storage LLC company since 2018. It has been an honor to be a part time working/ stay at home mother when i can be more than anything..Which is why im looking to work from home now.
I absolutely ADORE being a Mom, it has been my greatest accomplishment in life and always will be, Everyday that we are blessed to wake up is a new day to make beautiful memories, and absorb each moment because in a blink of an eye they grow so quickly ! Our Children.. Nataliya is 9, Hailey is also 9 (double trouble) Our Sweet boy Jayce is 7 , And last but not least , Our rainbow baby who we were so lucky to have, Aliyanna just turned 2 a few months ago! We believe that family time is so important, My husband and I do everything we can to spread so much love in our home.
I love sitting by our pool, laying in bed at nighttime , or even sitting next to one of our windows in the sunlight reading novelties, true crime books, documentaries and pretty much anything that catches my eye.
Cooking has always been one of my biggest hobbies that i am very passionate about. I LOVE to cook soul food from scratch of all sorts. I really just enjoy cooking in general it doesn't matter what it is , im happy to cook whenever, wherever! I also like to get my children involved with cooking its a great bonding and learning experience for them especially for when they become adults.
Jogging , I have been a runner for about 15 years now off and on. When i was in middle and high school i was on the track team and i was so good at it , the joy of it has stuck with me ever since. Their is just something about the wind blowing on my face and hair, and the way it makes my body feel during , and after. I cant say i jog everyday but it is one of my biggest stress relievers , other than Swimming and Meditating.
Additional Information
I can honestly look at myself in the mirror every single day knowing i put my all into everything i do. Weather its being A Mother, A Wife, Daughter, or even fixing something big or small in any type of way , I always deal with stressful situations in a calm and collective manner no matter what may be happening, My work ethics are phenomenal because as i stated, i know that i put my all into everything i do in my life.
Having a position for a stay at home job would undeniably be the best thing for me.
I cant wait to hear back from you , To show you just how reliable and devoted i will always be !
Warm Regards,
Amanda Lynn Swafford
Timeline
Bartender/Manager of Operations
Chics Bar
01.2020 - 08.2020
Assistant Accountant
Land O Lakes Storage LLC
09.2018 - Current
Nurse Aide
Forest Oaks Of Spring Hill
07.2017 - 12.2017
Cleaning Manager
Kelly's Cleaning Services
12.2012 - 07.2020
Office Assistant
Jackson Hewitt Tax Service
01.2012 - 12.2012
High School Diploma -
Citrus High School
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