Amanda Ta
Baton Rouge,LA
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Skilled at routing calls and mail, setting appointments and documenting information. capability to handle multitasking.
Overview
6
6
years of professional experience
Work History
Financial Assistant
All Rounder LLC
01.2024 - Current
- Supported with fiscal closings, budget allocation and daily business operations.
- Supported executives by conducting research, reporting and documentation.
- Resolved discrepancies in financial data to increase accuracy and reduce potential backlogs.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Improved cash flow management by regularly tracking receivables and payables.
Bakery Clerk
Albertsons Grocery Store
09.2023 - 01.2024
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Wrapped, boxed and weighed bakery department products.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
Cashier
Rickey Meches Donut King
07.2021 - 05.2023
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Clerical Assistant
Tax Break Income Taxes
01.2018 - 08.2019
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Utilized office management software to record and track customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Education
General Studies - Science
University of Louisiana At Lafayette
104 E University Ave, Lafayette, LA 7050405.2024
High School Diploma -
Lafayette High School
3000 W Congress St, Lafayette, LA 7050608.2018
Skills
- Time Management
- Microsoft Office, Excel, Word, PPT
- Data Entry
- Resource Monitoring
- Telephone Etiquette
- Customer Service
- Critical Thinking
- Quality Assurance
- 75 WPM
Affiliations
- Americorps
Cooking, reading, and writing
I enjoy discovering new recipes to make from many different cultures, reading novels, and writing poetry and slice of life novels in my past-time.
Languages
English
Native or Bilingual
Spanish
Limited Working
Vietnamese
Native or Bilingual
Timeline
Financial Assistant
All Rounder LLC
01.2024 - Current
Bakery Clerk
Albertsons Grocery Store
09.2023 - 01.2024
Cashier
Rickey Meches Donut King
07.2021 - 05.2023
Clerical Assistant
Tax Break Income Taxes
01.2018 - 08.2019
General Studies - Science
University of Louisiana At Lafayette
High School Diploma -
Lafayette High School