Assigned job duties and monitored performance against objectives.
Coordinated daily workflow through task prioritization and concise scheduling.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
Implemented new cleaning processes and team strategies to reduce necessary man-hours by Number hours per week.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Cleaned, stocked and sanitized restrooms and inspected Timeframe to deliver guests immaculate, safe environments that reflected well on employer.
Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
Upgraded janitorial services at facilities as evidenced by frequent comments about unprecedented cleanliness and sanitation.
Trained and coached new team members in steam cleaning carpets and upholstery.
Emptied trashcans and transported waste to collection areas.
Handled equipment, chemicals and materials properly and with caution.
Used time management and efficient cleaning methods to meet deadlines.
Organized and used industrial cleaning products following strict safety procedures.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Delivered quality customer service to address urgent needs and cleaning requests.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Manager's Assistant
9 South Vapes
Toms River, NJ
08.2018 - 10.2019
Ran errands to support daily needs of management.
Responded to and directed incoming calls and other communication.
Resolved basic computer and office equipment issues through troubleshooting.
Communicated with and interfaced with business owners and community as confidential liaison.
Trained team members on cash register operation and cash handling.
Quickly and accurately counted drawers at start and end of each shift.
Communicated with customers and team members to solve problems.
Operated POS cash register and equipment to collect payments.
Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
Controlled merchandise zoning and monitored compliance with merchandising guidelines.
Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Received and processed customer payments.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Processed checks, cash and credit purchases or refunds.
Increased customer loyalty and retention.
Displayed new stock and rotated existing products.
Checked identification for proof-of-age for alcohol and tobacco sales.
Deli Clerk/Cook
Shoprite
ShopRite
Toms River, NJ
07.2017 - 12.2018
Greeted customers at counter to fulfill requests and answer questions.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Made food according to standard recipes with requested changes for customer satisfaction.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Learned other teammates' work tasks to train as backup.
Offered product samples to customers, generating additional sales through taste-testing.
Created appealing food arrangements for party trays and specialized orders.
Planned work for deli team to optimize coverage for busy periods.
Prepared salads, soups and sandwiches for customers.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Cooked batches of food according to standard recipes.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Replenished serving stations with fresh food and cleaned up spills.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Filled out daily shift log to record amount of food prepared, used and leftover.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Barber Apprentice
Elliott’s Barber Shop
Lakewood, NJ
05.2016 - 11.2018
Used clips and shears to complete various types of fades, shaves and cuts.
Styled hair according to customer preferences.
Answered incoming telephone calls and scheduled appointments for clients.
Consulted with clients to assess personal style preferences and unique needs.
Managed business customer service, responding to requests and concerns promptly.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Counted and documented opening and closing cash amounts daily.
Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.