Amanda Taylor
San Clemente,CA
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding skills. As well as, Summer Camp Director effective at organizing materials, lesson plans and staff to manage needs of over 100 weekly campers. Planner of activities and performance activities and effectively led engaging programs with robust schedules of instruction, physical activity, and rest. Multitalented manager with solid history of success with all ages of children. Lastly a upbeat, customer-focused Sales Associate with 1 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
2
2
years of professional experience
Work History
Summer Camp Director
St. Mary's School
Aliso Viejo, CA
05.2023 - 08.2023
- Supervised seasonal and camp-related staff, selecting and developing [Number] counselors.
- Scheduled and coordinated events and activities.
- Created and oversaw implementation of schedules and procedures for entire camp operations comprising [Number] staff and [Number] campers.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Ensured compliance with health department regulations related to food service safety standards.
- Resolved customer complaints regarding worker performance or services rendered.
- Trained workers in company procedures or policies.
- Assigned tasks to counselors based on their strengths while also providing opportunities for them to develop new skillsets.
- Set up schedules to take advantage of instructor and staff strengths and training while optimizing coverage.
- Maintained a safe environment for campers by enforcing rules and regulations.
- Lead weekly meetings with counselors to discuss any issues or concerns they may have had during their shifts.
- Planned programs of events or schedules of activities.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Communicated with customers to convey information about events or activities.
- Provided guidance to counselors on how to manage difficult situations with campers.
Summer Camp Counselor
St. Mary's School
Aliso Viejo, CA
05.2021 - 08.2023
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Assisted with the planning and execution of daily activities for campers.
- Engaged in conversations with individual children about their interests, concerns, goals.
- Reported incidents and accidents to supervisors and completed necessary paperwork.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Informed campers of daily schedules and provided regular timing updates to prevent lateness to subsequent activities.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Helped plan special events such as field trips, picnics, and BBQs.
- Ensured that all rules were followed at the camp grounds.
- Informed parents about campers' behavior, athletic achievements and other important information.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Collaborated with other counselors to create fun learning experiences for campers.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Communicated with other counselors to coordinate group activities.
- Facilitated team-building exercises among different age groups of campers.
- Oversaw design, construction and upkeep of recreation facilities and areas.
- Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
- Met with staff to discuss rules, regulations and work-related problems.
- Coordinated and led group activities for campers and counselors.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Planned various indoor activities during periods of inclement weather to promote camper satisfaction.
- Identified safety concerns and acted quickly to resolve issues and keep campers safe and healthy.
- Maintained accurate records of attendance, behavior, and medical information for each camper.
- Kept children hydrated and applied sunscreen before activities to prevent sun and heat-related issues.
- Resolved conflicts between campers using effective communication strategies.
- Supervised and coordinated work activities of personnel.
- Provided guidance and support to campers in a safe, encouraging environment.
Rip Curl Sales Associate
Rip Curl
San Clemente, CA
11.2021 - 08.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Handled customer complaints in a professional manner.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Prepared merchandise for purchase or rental.
- Increased purchase amounts by cross-selling with similar products.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Answered store and merchandise questions and led customers to wanted items.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with product selection, sizing and styling.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
Youth Lacrosse Coach
Renegade Lacrosse
San Juan Capistrano, CA
Education
High School Diploma -
St. Margaret's Episcopal School
San Juan Capistrano, CA06-2022
Some College (No Degree) - Psychology
Purdue University
West Lafayette, INSkills
- Schedule Management
- Classroom Instruction
- Parent Relationship Management
- Risk Management
- Activity Planning
- Team Development
- Staff Management
- Attention to Detail
- Coaching and Mentoring
- Team Leadership
- Excellent Communication
- Inventory Control
- Product Sales
- Customer Needs Assessment
- Retail Loss Prevention
- Payment Processing
- Sales Expertise
- Multi-Tasking Strength
- Display Setup
- Customer Service
- Stocking and Receiving
- Fitting Room Maintenance
- Excellent Communication Skills
- Reliable and Punctual
- Game Strategy Development
- Coaching Staff Oversight
- Team Training
- Individualized Coaching
- Game Refereeing
- Rule Enforcement
- Equipment Maintenance
- Athlete Conditioning
Affiliations
- Artist
- Lacrosse Player
- Cook
Languages
Spanish
Limited
References
References available upon request.
Timeline
Summer Camp Director
St. Mary's School
05.2023 - 08.2023
Rip Curl Sales Associate
Rip Curl
11.2021 - 08.2022
Summer Camp Counselor
St. Mary's School
05.2021 - 08.2023
Youth Lacrosse Coach
Renegade Lacrosse
High School Diploma -
St. Margaret's Episcopal School
Some College (No Degree) - Psychology
Purdue University