AMANDA TAYLOR

· Review/Process customer billing.

· Review/Process carrier settlements

· Review/Process Halvor Lines Brokerage (Settlements).

· Review/Process trade vendor payables.

· Apply cash receipts daily.

· Member of AR collections team.

· GL account reconciliations

· Complete Borrowing Base Certificate (AR Rollforward) daily and communicate to Bank and set up incoming transfers and reconciliations.

· Document scanning for Halvor Lines Brokerage and Halvor Logistics Services.

· Update and use customer payment portals for billing as needed.

· Assist Logistics operations team wherever necessary.

· Assist in claims subrogation and carrier compliance to ensure proper documentation is received/processed.

· Complete weekly logistics report for sales personnel.

· Processing expense reports when requested.

· Assist the accounting department as needed.

a. Distribute incoming mail

b. Manage outgoing mail

c. Manage office supplies

• Managed the bills, invoices and project outlines to track ongoing maintenance progress.
• Researched and hired highly trusted contractors to assist with maintenance projects for our 850 stores in the US.
• Was in charge or coordinating the correct technicians to go to the stores during emergency situations, such as roof leaks or car crash's, ect.

• Provided first line support for customers and bank staff regarding electronic products and services
• Set up online customer accounts in our system, including entering data, assigning access permissions and performing account verifications.
• Researched bill pay issues and reconciled account information when necessary
• Met with business customers to provide information and support on our ACH Cash Management product.
• Monitored our Cash Management services, user ID’s and parameters
• Ensured customer compliance with online resources and newsletter communication, regularly
• Assisted the Data Processing Administrator with website content maintenance
• Assisted the bookkeeping department with stop payments and our fraud system.

• Answered telephone inquiries on banking products including checking, savings, loans and lines of credit. Opened new accounts.
• Welcomed customers and offered pleasant service during entire transaction.
• Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
• Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.

• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Signed for packages, recorded deliveries and distributed to personnel.
• Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
• Assisted in the accounts payable department, often.