Amanda Taylor
Mount Gilead
Summary
Dynamic professional with a proven track record at Aramark, excelling in coaching and mentoring teams to enhance workplace safety and operational efficiency. Adept at strategic planning and conflict resolution, I foster strong relationships and drive results through effective communication and attention to detail, ensuring a positive work environment and exceptional service delivery.
Compassionate Advocate with outstanding communication skills. Goes extra mile to provide assistance to victims of abuse through proficient knowledge of court procedures, network of resources and hard work.
Overview
21
21
years of professional experience
Work History
Advocate
NYAP
Mount Gilead
06.2025 - Current
- Advocated for client rights in multidisciplinary team meetings.
- Developed and implemented individualized support plans for diverse client needs.
- Coordinated services with external agencies to enhance client resources.
Team Lead/vender
Aramark
08.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Assembly
Honda R&D
07.2019 - 01.2020
- Improved assembly line efficiency by implementing new scheduling and coordination strategies.
- Minimized errors by closely following established procedures for product assembly and packaging.
- Optimized production processes by identifying areas of improvement in assembly line operations.
- Implemented time-saving strategies for efficient order assembly without compromising quality or accuracy.
House Cleaner
Own Business
03.2016 - 04.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Childcare Provider
Own Business
01.2011 - 06.2017
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Apartment Manager
Jacks
03.2009 - 08.2010
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from Number tenants and reconciling monthly accounts payable and receivable.
- Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
- Maximized occupancy rates through proactive marketing and timely processing of rental applications.
Sales Associate
Classic Tuxedo
01.2008 - 08.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Assembly
Whirlpool
06.2005 - 10.2006
- Improved assembly line efficiency by implementing new scheduling and coordination strategies.
- Minimized errors by closely following established procedures for product assembly and packaging.
Customer Service Representative
Kauffmans
07.2004 - 03.2005
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Graduat - Real Estate
Real Estate
Columbus, OHDiploma - Owe,jogs,basic
Mount Gilead High School
Mount Gilead, OHNone - Social Work
Osu
Marion, OHSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
- Schedule management
- Operations management
- Influencing skills
- Relationship building
- Corporate social responsibility
- Human resources management
- Strategic planning
- Risk management
- Client advocacy
- Individualized support plans
- Service coordination
- Policy writing
- Multidisciplinary collaboration
- Community engagement
- Customer relationship management
- Team leadership
- Effective communication
- Problem solving
Timeline
Advocate
NYAP
06.2025 - Current
Team Lead/vender
Aramark
08.2023 - Current
Assembly
Honda R&D
07.2019 - 01.2020
House Cleaner
Own Business
03.2016 - 04.2019
Childcare Provider
Own Business
01.2011 - 06.2017
Apartment Manager
Jacks
03.2009 - 08.2010
Sales Associate
Classic Tuxedo
01.2008 - 08.2009
Assembly
Whirlpool
06.2005 - 10.2006
Customer Service Representative
Kauffmans
07.2004 - 03.2005
Graduat - Real Estate
Real Estate
Diploma - Owe,jogs,basic
Mount Gilead High School
None - Social Work
Osu