Amanda Faglie
Braselton,GA
Summary
Ambitious former Educator and Agency Director well-versed in leading successful business operations. Recruits and trains staff, develops and implements strategic plans and oversees finances. Good relationship-building, program management and team leadership skills gained during 16 year career in Education. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, database management, and contract management. Recognized for exemplary customer service and team collaboration. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Agency Director
Globe Life Liberty National
Gainesville, GA
12.2022 - 03.2024
- Managed recruitment and training of well-qualified candidates to fill openings.
- Provided leadership, insight, and guidance to newly hired employees and team members in order to meet organizational objectives and supply knowledge of company programs.
- Resolved conflicts between employees while maintaining a positive work environment.
- Maintained records of all official documents pertaining to the agency's operations.
- Established procedures for managing client complaints in a timely manner.
- Delivered weekly training sessions for in-house team members to provide instruction and cultivate familiarity with company products and technologies.
- Prepared staff work schedules and delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Teacher
Barrow County School System
Winder, GA
07.2022 - 12.2022
- Provided and organized individualized instruction, enrichment activities, weekly evaluations and performance reviews
- Identified deficiencies and strengths and developed tailored instruction based on needs.
- Encouraged critical thinking skills and problem-solving strategies
- Established and strengthened positive relationships with stakeholders though collaboration, data and progress monitoring reports, and team meetings
- Utilized technology-based tools
- Enforced rules and regulations
Teacher
Gainesville City Schools
Gainesville, GA
07.2006 - 07.2022
- Developed and implemented strategic plans based on objectives and incorporated best practices.
- Assessed performance, created meaningful projects, and maintained a safe and orderly environment
- Engaged stakeholders through lecture, discussion, and interaction to build inclusive environment.
Education
Master of Science - Elementary Education
Brenau University
Gainesville, GA05-2010
Bachelor of Science - Elementary Education
Brenau University
Gainesville, GA05-2006
Skills
- Team Management
- Customer Relations
- Human Resources
- Program Development
- Performance Assessments
- Data-Driven
- Collaboration
- Technology Integration
- Records Management
Accomplishments
- Top 10 Supervising Agent
- Top 3 Agent
- Top 3 Supervising Agent
- Supervising Agent of the Year 2023
Certification
- ESOL Certificate
- GA Teacher License
- GA Insurance Agent License
References
References available upon request.
Timeline
Agency Director
Globe Life Liberty National
12.2022 - 03.2024
Teacher
Barrow County School System
07.2022 - 12.2022
Teacher
Gainesville City Schools
07.2006 - 07.2022
Master of Science - Elementary Education
Brenau University
Bachelor of Science - Elementary Education
Brenau University