Amanda TenHave
Baldwin,MI
Summary
Physically fit Security Officer skilled at defending clients and assets. Weapons expert possessing excellent self-control and level head in difficult situations. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Communicative security personnel with significant physical strength and stamina. Firearms trained and knowledgeable of proper usage. Familiar with various tools of trade and security equipment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Spectrum Health Ludington Hospital
Ludington, MI
10.2021 - Current
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported irregularities such as fire and safety hazards to maintenance.
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Permitted entry with escort for approved persons into secure locations.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Identified violators and escorted departing personnel to guard against theft of property.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Monitored and authorized entrance and departure of [Number] employees and visitors daily.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Secured [Number] doors in office and main building.
- Oversaw entry and exit of up to [Number] employees and visitors daily.
Correctional Officer
Northlake Correctional Facility
Baldwin, MI
02.2019 - 08.2021
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed behavior of residents individually and in groups.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Received and accounted for personal possessions and determined inmate work assignments.
- Booked new inmates into facility and processed inmates for release.
- Completed intake paperwork, fingerprints and searches.
- Delivered inmates to work sites and returned safely by following protocols.
- Identified facility openings and designated inmates to housing units.
Education
Associate of Applied Science - Criminal Justice
Baker College of Cadillac
CadillacAssociate in Business Administration -
Oakland Community College
Bloomfield Hills, MI04.2024
High School Diploma -
Journey High School
Scottville05.2011
Skills
- Fire Department Communication
- Detailed Activity Logs
- Incident Reporting
- Detail-Oriented
- De-escalation Techniques
- Intruder Response and Removal
- Professional Demeanor
- CCTV Monitoring
- Team Player
- Customer Service
- Law Enforcement Collaboration
- CPR Certified
- First Aid Training
- Pattern Recognition
- Ground Patrol
- Verbal and Written Communication
- Emergency Response
- Active Listening
- Reliable and Responsible
- Secure Transportation
- Motor Vehicle Escort
- Personal Protection
- Honest and Ethical
- Data Entry
- Contraband Seizure
- Concealed Pistol License
Certification
- Concealed Pistol License -
- CPR and First Aid trained. Trained in stop the bleed.
- Deescalation training
- Pepper spray certified
Timeline
Security Officer
Spectrum Health Ludington Hospital
10.2021 - Current
Correctional Officer
Northlake Correctional Facility
02.2019 - 08.2021
Associate of Applied Science - Criminal Justice
Baker College of Cadillac
Associate in Business Administration -
Oakland Community College
High School Diploma -
Journey High School