Amanda Te'o
Grantsville,UT
Summary
Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts. Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Paraprofessional
Jackling Elementary School
08.2024 - 09.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Helped teacher prepare instructional material and displays.
- Assisted in collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Caregiver
West Valley
08.2017 - 06.2024
- Provide compassionate and attentive care to individuals in need
- Assist with daily activities, personal care, medication management, and companionship
- Maintain clean living environment, handle laundry, prepare meals, and administer tube feedings
- Create safe and supportive environment for clients, offering transportation to appointments and running errands
- Proficient in all aspects of care and sanitation for peritoneal dialysis
Preferred Customer Associate
United Parcel Service
09.2012 - 08.2017
- Managed preferred customer accounts ensuring efficient package handling, and delivery services for high value customers
- Oversaw logistics, billing, and customer service to meet and exceed performance goals
- Implemented process improvements to increase productivity, and streamline operations
- Provided one call resolution, as well as follow-up when needed to ensure customer satisfaction
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Store Manager
Sally Beauty supply
07.2000 - 09.2012
- Led operations, overseeing sales, inventory, and customer service
- Recruited, trained, and supervised team of employees to deliver exceptional customer service
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Successfully achieved sales targets, implemented marketing strategies, and maintained positive work environment
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
Education
Utah Cosmetology License - Cosmetology
International Institute of Hair Design
Taylorsville, Utah12-1999
High School Diploma -
Cottonwood High School
Cottonwood, Utah06-1999
Skills
- Excellent communication and interpersonal skills
- Strong leadership and team management abilities
- Attention to detail and organizational skills
- Compassionate and patient caregiver
- Small group and individual assistance
- Computer skills
Certification
- Utah Food handlers permit
- Highly Qualified Paraeducator (Granite School District, Paraeducator competency Exam)
Timeline
Paraprofessional
Jackling Elementary School
08.2024 - 09.2024
Caregiver
West Valley
08.2017 - 06.2024
Preferred Customer Associate
United Parcel Service
09.2012 - 08.2017
Store Manager
Sally Beauty supply
07.2000 - 09.2012
Utah Cosmetology License - Cosmetology
International Institute of Hair Design
High School Diploma -
Cottonwood High School