Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Terrazas

Rio Rancho

Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Store Manager

Zales The Diamond Store
Albuquerque
01.2025 - Current
  • Managed visual merchandising to improve store presentation and attract customers.
  • Coordinated daily store operations and staff activities to ensure smooth functioning.
  • Conducted training sessions for new team members on product knowledge to improve customer service.

Retail Sales Specialist

Dillards Department Store
Albuquerque
01.2020 - 01.2025
  • Guided customers in selecting merchandise, enhancing their shopping experience with tailored product knowledge.
  • Optimized inventory levels and organized stock, facilitating quick access and improving overall store efficiency.
  • Educated new employees on customer service best practices and store policies, fostering a knowledgeable team environment.

Store Manager

Sally’s beauty
Albuquerque
05.2015 - 12.2019
  • Oversaw daily store operations, ensuring compliance with company policies to maintain a standard of excellence.
  • Trained and supervised staff in delivering exceptional customer service, fostering a positive shopping experience.
  • Managed inventory and optimized stock levels, ensuring product availability for customer demand.

Education

Associate of Science - Business

Central New Mexico Community College
Albuquerque, NM
05.2021 - 05.2026

Skills

  • Visual merchandising
  • Inventory management
  • Sales forecasting
  • Customer service
  • Staff training
  • Team building
  • Time management
  • Problem solving
  • Decision making

Timeline

Assistant Store Manager

Zales The Diamond Store
01.2025 - Current

Associate of Science - Business

Central New Mexico Community College
05.2021 - 05.2026

Retail Sales Specialist

Dillards Department Store
01.2020 - 01.2025

Store Manager

Sally’s beauty
05.2015 - 12.2019
Amanda Terrazas