Amanda Thacker
Aubrey,TX
Summary
Dynamic individual with hands-on experience in Collections Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
12
12
years of professional experience
Work History
Realtor
EXp Realty, LLC
09.2023 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Collections Manager
Hyundai Capital America
10.2019 - 09.2023
- Enhanced team performance through regular training, coaching, and feedback sessions.
- Supervised staff of collectors, monitoring phone calls and letters.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Implemented efficient skip tracing techniques to locate hard-to-reach debtors and expedite the recovery process.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Maintained compliance with federal, state, and local regulations governing debt collections practices.
- Worked with legal resources and recovery teams to manage default issues.
Credit Analyst
Hyundai Capital America
05.2012 - 10.2019
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Supported the sales team in negotiating favorable terms, balancing business growth and credit risks effectively.
- Made decisions and recommendations about extending lines of credit.
- Reviewed and approved or denied credit applications to keep organization profitable by making informed lending decisions.
- Mentored junior analysts, sharing best practices and fostering their professional development in credit analysis techniques.
- Maintained compliance with applicable regulations and laws governing consumer credit.
Education
No Degree - Business Administration
Dallas College
Dallas, TXSkills
Strong negotiation skills
Contract Negotiation
Real estate law understanding
Active Texas Real Estate License
Notary Public
Buyer and Seller Representation
Problem-Solving
National Association of Realtors
Seller representation aptitude
Client-oriented
Contract Preparation
Comparative market analysis
Timeline
Realtor
EXp Realty, LLC
09.2023 - Current
Collections Manager
Hyundai Capital America
10.2019 - 09.2023
Credit Analyst
Hyundai Capital America
05.2012 - 10.2019
No Degree - Business Administration
Dallas College