Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Thomas

Absecon

Summary

Dynamic professional with a strong work ethic and exceptional time management skills, honed as a P.A Supervisor at YCS. Proven ability to enhance customer service and streamline processes, resulting in improved efficiency. Adept at multitasking and organization, ensuring seamless operations while fostering positive relationships with clients and colleagues.

Overview

17
17
years of professional experience
1
1
Certification

Work History

P.A Supervisor

YCS
11.2019 - Current
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.

Home Health Aide

Right At Home Care
09.2023 - 07.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Lead DSP

ResCare
06.2017 - 06.2023
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Assistant Box Office Manager

House of Blues
06.2008 - 12.2013
  • Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Assisted in training new employees, ensuring consistency in box office performance and customer service standards.
  • Ensured compliance with venue protocols by diligently overseeing safety measures in place at the box office area.
  • Improved box office efficiency by implementing new ticketing software and streamlining processes.

Education

Plesantville High School
Pleasantville, NJ
06-2007

Skills

  • Time management
  • Multitasking and organization
  • Customer service
  • Strong work ethic

Certification

cpr

first aid

Timeline

Home Health Aide

Right At Home Care
09.2023 - 07.2024

P.A Supervisor

YCS
11.2019 - Current

Lead DSP

ResCare
06.2017 - 06.2023

Assistant Box Office Manager

House of Blues
06.2008 - 12.2013

Plesantville High School

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Amanda Thomas