Amanda Thompson
Atlanta,GA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Safety Team Lead
GXO Logistics
Fairburn, GA
10.2023 - Current
- Developed safety policies and procedures to ensure compliance with applicable regulations.
- Conducted regular safety inspections, identified potential hazards, and developed corrective action plans.
- Ensured appropriate safety equipment was available at all times and used correctly by employees.
- Investigated incidents to identify root causes and recommend ways to prevent future occurrences.
- Coordinated emergency response drills to evaluate effectiveness of existing protocols.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Owner
NINETHIRTYHERBRAND LLC
Atlanta, GA
07.2022 - Current
- Identified new opportunities for growth, expansion, and diversification.
- Employed knowledge of products and services and top people skills to cultivate existing customer relationships and connect with new ones.
- Organized special events within the store, such as product demonstrations or giveaways.
- Inspected merchandise before stocking shelves to ensure quality standards were met.
- Greeted customers warmly and enthusiastically upon arrival to the store.
- Maintained accurate inventory records using POS system.
Administrative Assistant
GXO Logistics
Fairburn, GA
07.2021 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Led new hire orientation and live development opportunities for many employees.
- Led initiatives to foster, promote, and create a safe and fun work environment for all employees.
- Organized annual events hosted by the company.
- Led training with over 50 employees on warehouse safety practices and workplace compliance.
- Worked with the leadership team to ensure optimal staffing and customer efficiency in managing warehouse operations.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Customer Service Representative
Alorica
Atlanta, GA
04.2017 - 05.2020
- Answered incoming calls from potential customers, provided product information and answered questions.
- Identified customer needs and offered appropriate solutions to meet those needs.
- Maintained up-to-date knowledge of all products and services available through the company.
- Developed relationships with customers in order to increase sales opportunities.
- Provided accurate pricing information on products or services requested by customers.
Education
High School Diploma -
Langston Hughes High School
Fairburn, GA05-2017
Some College (No Degree) -
Albany State University
Albany, GASkills
- Leadership
- Training and Development
- New Hire Orientation
- Employee Engagement
- Project Management
- Safety Training
- Revenue Growth
- Brand Management
- Business Planning
Languages
English
Full Professional
Timeline
Safety Team Lead
GXO Logistics
10.2023 - Current
Owner
NINETHIRTYHERBRAND LLC
07.2022 - Current
Administrative Assistant
GXO Logistics
07.2021 - Current
Customer Service Representative
Alorica
04.2017 - 05.2020
High School Diploma -
Langston Hughes High School
Some College (No Degree) -
Albany State University
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