Amanda Thorn
Adelaide
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Westlakes & Port Adelaide, Australia
04.2022 - Current
- Received Employee of the Month awards for consistently going above and beyond in customer service, teamwork, and overall contribution to the team
- Multitasking: Handling multiple orders, tasks, and customer interactions simultaneously without compromising quality or speed
- Food Presentation: Making sure food items are served neatly, correctly, and in an appealing manner, especially for takeout or delivery, also including barista
- Positive Attitude: Maintaining a team-oriented mindset, motivating others, and contributing to a supportive work environment
- Flexibility: Being adaptable in a fast-paced, ever-changing environment, and helping with various tasks as needed
Babysitting
Family
Adelaide
02.2021 - 03.2023
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Fashion Retail
Nk Fashion
Westlakes, Australia
08.2021 - 05.2022
- Exceeded monthly sales targets by 20% consistently, resulting in recognition as a top performer in the store
- Quick Decision-Making: Responding to customer concerns or operational issues swiftly and effectively
- Shift Flexibility: Willingness to work varied hours, including nights, weekends, and holidays
- Processing Returns and Exchanges: Managing return processes efficiently, ensuring a smooth and customer-friendly experience
- Maintaining Store Appearance: Keeping the store clean, organized, and visually appealing at all times, ensuring a pleasant shopping experience
Education
High School Diploma -
Woodville High School
Woodville, St Clair, South Australia 11-2024
Skills
- Customer service
- Fashion retail operations
- Teamwork and collaboration
- Fashion Retail Sales
- Time management
- Multitasking and organization
- Problem-solving
- Fashion retail management
- Fashion retail experience
- Cash handling
- Clear communication
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Safe food handling
- Stocking supplies and retail products
- Safety awareness
- Leadership qualities
- Drive-thru operations
- Food preparation
Languages
Cambodian
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
McDonald's
04.2022 - Current
Fashion Retail
Nk Fashion
08.2021 - 05.2022
Babysitting
Family
02.2021 - 03.2023
High School Diploma -
Woodville High School