Amanda Thyll

Inglewood,CA

Summary

With extensive experience in corporate hospitality, led initiatives that managed a ~$300K budget, streamlined vendor partnerships, and executed major events. Committed to enhancing workplace experience and operational efficiency in a mission-driven setting that prioritizes safety and team empowerment.

Overview

years of professional experience

Certification

Work History

Manager, Corporate Hospitality

PLBY Group

Westwood, USA

01.2019 - Current

Lead corporate hospitality and workplace experience operations for a high-profile headquarters, overseeing end-to-end service delivery, vendor management, and employee-facing programs.
Managed ~$300K annual hospitality and employee wellness budget, overseeing forecasting, expense tracking, and monthly reporting across departmental allocations
Design and execute recurring company-wide events (75–100 attendees), including town halls and bi-monthly hospitality programs, aligning with leadership priorities and company culture
Partner closely with C-suite and HR leadership to tailor hospitality programs, events, and workplace experience initiatives based on strategic feedback
Consolidated vendor partnerships to streamline procurement and reduce redundancy, improving cost efficiency and service consistency
Oversee vendor lifecycle including sourcing, onboarding (COIs, compliance documentation), scheduling, and performance management across catering, facilities, and office services
Oversaw pantry and beverage programs, tracking consumption and gathering employee feedback to enhance selections and meet dietary needs.
Develop and implement standardized operating procedures (SOPs), including event playbooks, vendor onboarding protocols, and inventory management systems
Developed scalable tools including event planning templates, ordering schedules, and visual guides, ensuring continuity of operations and consistent execution
Coordinate facilities-related services including janitorial, pest control, shredding, and maintenance, ensuring seamless workplace operations
Led onboarding and training of contract coordinators, developing structured training materials and ensuring continuity of service during staffing gaps
Served as primary liaison among internal teams, vendors, and building management to maintain high service standards and operational alignment
Maintain security and access protocols using AccessIt!, ensuring compliance for vendors, visitors, and events

Floor Sommelier and Server

Charcoal Venice

Venice, USA

05.2016 - 01.2019

Provided high-touch service in fast-paced, detail-oriented dining environment, enhancing guest satisfaction
Developed expertise in guest experience and service standards, facilitating effective team coordination under pressure
Coordinated logistics, inventory, and vendor communication for off-site catered events, ensuring seamless execution
Conducted wine tastings to educate staff and enhance guest experiences.

Server

Boulevard

San Francisco, USA

01.2014 - 04.2016

Delivered Michelin-level service to VIP and business clientele, enhancing dining experiences in high-end environment
Acquired in-depth knowledge of food, beverage, and service excellence standards to elevate guest satisfaction
Managed multiple tables efficiently during peak service hours.
Collaborated with kitchen staff to ensure timely order delivery.

Skills

Operations: Facilities Coordination SOP Development, Process Improvement
Financial: Budget Ownership, Forecasting, Expense Tracking, Cost Control
Vendor oversight and management: Sourcing, Contract Coordination, Onboarding, Performance Oversight
Software proficiency
Inventory Management: Data Analysis, Competitor Research

Hospitality Program Management: Project Planning, Resource Allocation, Expectation Setting, Trend Analysis
Workforce Management: Employee onboarding, Staff training and development
Safety Protocols: Regulatory Compliance, Emergency Response
Event Coordination: Cross-functional teamwork, Task Delegation, Decision-making