Amanda Todd

• Stayed up-to-date on city, county, and state laws and licensing requirements to complete accurate and efficient reviews.
• Responded to requests for information from public, other municipalities or state and federal legislative offices.
• Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
• Updated operational records or licensing information using computer terminals.
• Informed customers by mail or telephone of additional steps needed to obtain licenses.

Review stock units and Not For Sale units to make ready for sale

• Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
• Hired, trained and supervised team of service staff members to meet business goals.
• Met with customers to discuss service needs and offer available solutions.
• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
• Estimate and quote all service jobs
• Review status and schedule all production jobs
• Manage safety and OSHA requirements for service department.

• In charge of keeping accounts that are 30 days past due below 6.7%
• Negotiate payment arrangements
• Use AWAACS software to disable vehicles
• Dispatch and coordinate cost-effective repossession on past due accounts
• Process payments using QuickBooks software.

• Assisted with accounts receivable and accounts payable
• Performed inventory data entry and reconciliation
• Reviewed and corrected all purchase orders and customer invoices
• Created and mailed notices of intent for all four South Carolina Branches.

• Communicated effectively with customers to sell additional products
• Responsible for daily shift paperwork and cash management
• Processed receipt, reconciliation, and distribution of all merchandise.

• Reviewed pay stubs and bank statements for risk management
• Maintained appropriate cash levels in the safe
• Worked with customers to collect unpaid accounts.