Amanda Toledo

Summary

I am MEDICAL ASSISTANT

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

I am HHA And PATIENT CARE TECHNICIAN

Compassionate Home Health Aide with proven ability to deliver care efficiently and productively, ensuring tasks are completed in timely manner. Skilled in patient hygiene assistance, nutritional support, and mobility aid. Excel at communication, empathy, and patience, fostering trusting relationships with clients and families for optimal care outcomes.

Overview

2

years of professional experience

2024

years of post-secondary education

1

Certification

Work History

HHA

New Horizon Home Care

Houston

02.2023 - Current

HHA, MEDICAL ASSISTANT AND PATIENT CARE TECHNICIAN
Accompanied clients on errands outside the home such as shopping trips and doctor visits.
Responded quickly to emergenc situations using appropriate safety protocols.
Instructed family members on how best to provide care for their loved one when needed.
Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Provided entertainment and companionship through conversation, reading, and board games.
Checked patients' pulse, temperature and respiration.
Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
Planned, prepared or served meals to patients according to prescribed diets.
Transported individuals to medical appointments and assisted with errands.
Administered prescribed medications under direction from physician.
Accompanied clients to doctors' offices or on other trips outside home.
Delivered high level of assistance with cooking, meal preparation, and shopping.
Cared for disabled children or children with sick or disabled parents.
Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Directed patients in prescribed exercises or in use of braces or artificial limbs.
Provided patients and families with emotional support and instruction.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Changed bed linens regularly ensuring a clean environment for the client at all times.
Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Organized patient charts before each day's clinic sessions began.
Collected samples from patients for laboratory testing purposes.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Filed insurance claims forms in accordance with applicable regulations.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Inspected equipment to ensure proper working order prior to use on patients.
Provided assistance to medical staff in performing minor surgical procedures.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Registered new patients into practice management software program accurately entering demographic information.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Incorporated outside records into charts and EHR.
Contacted pharmacies to submit and refill patients' prescriptions.
Responded to patient callbacks and phone-in prescription refill requests.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Measured vital signs and took medical histories to prepare patients for examination.
Assisted back office patient processes to reduce office wait times.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Kept facility stocked with necessary supplies, equipment and instruments.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Contacted medical facilities to schedule patients for admission.
Administered medications under physician's supervision.
Positioned patients properly during examination or treatment for comfort and safety.
Prepared treatment rooms for patient examinations.
Collected, labeled and stored laboratory specimens properly prior to testing.
Supported administrative staff by processing payments.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Handled general office duties to support administrative staff during peak hours.
Explained treatment procedures and physicians' instructions.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Processed orders for medical supplies and lab equipment.
Changed dressings on wounds to prevent infection and check for healing.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Organized supplies in order to maintain adequate stock levels throughout shift.
Conducted safety rounds regularly to ensure safe environment for patients.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Collected specimens such as urine samples for testing purposes according to established protocols.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Ensured that all medical equipment was properly maintained and sterilized.
Assisted patients with activities of daily living, including bathing, dressing and grooming.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Managed multiple tasks simultaneously while maintaining attention to detail.

07.2022 - 07.2022

U. S. International Christian Academy

Miami, FL

Skills

Exceptional patient-care skills
Very attentive and responsible
Emergency response
Phlebotomy techniques
Vital signs monitoring
Electronic health records
Patient communication
Attention to detail
Adaptability in healthcare
Personal care assistance
Meal preparation
Communication skills
Emotional support
Respiratory care assistance
Patient skin and nail care
Direct patient care
Bed preparation
Mobility assistance
Health monitoring
Support services
Home care aide (HCA)
Vitals documentation
Oxygen therapy

Patient observation
Adaptable
Blood glucose testing
CPR certification
Patient care
Medication administration
Observation skills
Sleep support
Laundry services
Transportation provision
Recreational activities
End-of-life care
Skin care and wound care
Diabetic care
Dressing and grooming
Pain management
Bedside care
Psychological support
Respiratory care
Mobility activities
Family caregiver education
Mobility support
Patient charting

Languages

Spanish

Native/ Bilingual

English

Limited

Certification

Medical assistant
Patient care technician
HHA
CPR
AED
OSHA REGULATIONS and Bloodborne Pathogens including TB and Hepatitis
HIV / AIDS COMPREHENSIVE
ALZHEIMER’S DISEASE AND DEMENTIA
DOMESTIC/INTIMATE PARTNER VIOLENCE
ASSISTANCE WITH SELF ADMINISTRATION OF MEDICATIONS

10.2021 - 09.2022

Home Health Aide Certification - Home Health Aide Certification

South Florida Institute of Technology

10.2021 - 07.2022

U. S. International Christian Academy

Summary

Overview

Work History

HHA

Education

Assistance With Self Administration Of Medications - Assistance With Self Administration of Medications

Domestic/Intimate Partner Violence - Domestic/Intimate Partner Violence

Alzheimer's Disease And Dementia - Alzheimer's Disease And Dementia

HIV / AIDS Comprehensive - HIV / AIDS Comprehensive

OSHA Regulations And Bloodborne Pathogens Including TB And Hepatitis - OSHA Regulations And Bloodborne Pathogens Includin

CPR And AED - CPR And AED

Medical Assistant - Medical Assistant

Patient Care Technician - Patient Care Technician

Home Health Aide Certification - Home Health Aide Certification

Home Health Aide - Home Health Aide

Skills

Languages

Certification

Timeline

Assistance With Self Administration Of Medications - Assistance With Self Administration of Medications

Domestic/Intimate Partner Violence - Domestic/Intimate Partner Violence

Alzheimer's Disease And Dementia - Alzheimer's Disease And Dementia

HIV / AIDS Comprehensive - HIV / AIDS Comprehensive

OSHA Regulations And Bloodborne Pathogens Including TB And Hepatitis - OSHA Regulations And Bloodborne Pathogens Includin

CPR And AED - CPR And AED

HHA

Medical Assistant - Medical Assistant

Home Health Aide - Home Health Aide

Patient Care Technician - Patient Care Technician

Home Health Aide Certification - Home Health Aide Certification

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