Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Topping

Oak Park,IL

Summary

Seasoned Human Resources professional with a proven track record in advising executives on workforce planning and performance management. Expertise in driving DEI initiatives, enhancing employee relations, and providing leadership coaching. Proficient in HR analytics, facilitating organizational change while fostering a culture of inclusion and excellence. Committed to leveraging HR strategies that support overall business objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Global Human Resources Business Partner

ZS Associates
Chicago, IL
04.2023 - Current
  • Strategic partner to senior business leaders on all things related to people management.
  • Provide strategic advice, counsel, and consultative solutions to business leaders on all people-related aspects of the business, as a trusted partner.
  • Collaborate with the broader HR team to provide expertise-based recommendations and value-add solutions
  • Responsible for driving people strategy and initiatives across all areas of HR, including performance management, headcount management, employee relations, engagement, recruiting, and learning and development.
  • Collaborated with senior leadership to develop strategic initiatives to support business objectives, such as DEI learning programming, employee recognition platforms, and improving the performance review process.
  • Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
  • Conducted performance-related conversations for employees at all levels, including Performance Improvement Plans (PIPs), and terminations.
  • Provided guidance and counsel to senior leaders on critical and highly sensitive employee issues.

Chief of Staff to CHRO/ Change Management COE Lead

ZS Associates
Chicago, IL
01.2019 - 04.2023
  • Created strategies to maximize efficiency across all departments.
  • Acted as a liaison between upper-level management and staff members.
  • Acted as a liaison between executives and other stakeholders when necessary.
  • Monitored performance metrics of various initiatives and identified areas needing improvement.
  • Collaborated with cross-functional teams to develop effective solutions to address challenges arising from changes.
  • Resolved conflicts among stakeholders concerning proposed changes or implementations.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Developed strategies to ensure successful implementation of changes.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Created training programs to support organizational changes involving employees' day-to-day operations.
  • Coordinated with stakeholders to ensure alignment with business objectives.
  • Evaluated feedback from end users regarding changes made in order to measure success rate.

Human Resources Manager - Change Management

Whirlpool
Benton Harbor, MI
05.2016 - 06.2018

• Designed a new global HR governance process to standardize HR policies and improve HR resource allocation.

• Managed the global HR governance process, including the initial review of all HR change requests, working with change requestors to strengthen their proposals, running weekly meetings with a board of 10 HR directors, and gaining alignment from the board on all change requests.

• Developed and implemented a change management and education plan for the changing role of HR business partners, including a training session for all U.S.-based managers.

• Participant in the HR Leadership Development Rotational Program.

Education

Master Degree, Human Resources And Labor Relations -

Michigan State University
East Lansing, MI
05-2017

Master of Arts - Secondary Education

University of Missouri
St Louis, MO
05-2014

Bachelor of Arts - Political Science

University of Michigan
Ann Arbor, MI
05-2012

Skills

  • Managing employee relations
  • HR analytics
  • Talent management
  • Diversity and inclusion
  • Coaching leadership
  • Strategic planning
  • Employee relations
  • Workforce planning
  • HR policies development

Certification

  • PHR - Professional in Human Resources

Timeline

Global Human Resources Business Partner

ZS Associates
04.2023 - Current

Chief of Staff to CHRO/ Change Management COE Lead

ZS Associates
01.2019 - 04.2023

Human Resources Manager - Change Management

Whirlpool
05.2016 - 06.2018

Master Degree, Human Resources And Labor Relations -

Michigan State University

Master of Arts - Secondary Education

University of Missouri

Bachelor of Arts - Political Science

University of Michigan
Amanda Topping