Amanda Tote
Kane,PA
Summary
Master's level Social Work student, experienced with client-focused case management and supportive interventions. Utilizes therapeutic communication to foster client trust and progress. Knowledge of social work principles and ethical standards, ensuring comprehensive and compassionate care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
MSW Intern
The Guidance Center
Kane, PA
11.2024 - Current
- Conducted client assessments to identify needs and develop appropriate intervention strategies.
- Collaborated with multidisciplinary teams to coordinate care plans for at-risk populations.
- Facilitated individual therapy sessions promoting coping skills and emotional resilience.
- Provided de-escalation techniques, ensuring immediate and effective response to client needs.
- Documented case notes and progress reports, maintaining compliance with organizational protocols.
- Prepared treatment plans based on assessment findings and incorporated feedback from senior staff to optimize approaches.
Substitute Teacher and Paraprofessional
Source4Teachers/ESS
Philipsburg/Kane, US
09.2023 - Current
- Implemented instructional strategies outlined by the lead teacher to support student learning objectives.
- Assessed and responded to diverse student needs, fostering a supportive and inclusive educational environment.
- Facilitated student support by executing IEPs and 504 plans, alongside de-escalation strategies for students exhibiting behavioral challenges.
- Adapted lesson plans to meet diverse student needs and learning styles.
- Managed classroom behavior effectively with de-escalation techniques to create a positive learning environment.
MSW Intern
Dickinson Center Inc.
Ridgway, PA
08.2024 - 02.2025
- Facilitated individual and group therapy sessions to promote emotional well-being.
- Collaborated with interdisciplinary teams to coordinate comprehensive care strategies.
- Monitored client progress, adjusting interventions to enhance therapeutic outcomes.
- Educated clients and families on coping strategies and available resources for support.
- Conducted client rounds to check on students.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Psychiatry Scheduler/Patient Facilitator
Centurion Health
Wormleysburg, US
02.2023 - 09.2023
- Coordinated timely scheduling of outpatient and inpatient psychology referrals to facilitate inmate access to mental health services.
- Facilitated conflict resolution by applying de-escalation strategies during critical moments.
- Managed scheduling operations for specific sites in the region and facilitated coverage for other scheduling personnel as needed.
- Managed administrative tasks and provided secretarial support to streamline operations.
- Engaged with regional officers and documentation staff to streamline the scheduling process for daily appointments.
Regional Manager
Orangetheory Fitness
State College, US
03.2018 - 02.2023
- Analyzed and addressed personnel challenges through effective de-escalation strategies, leading to streamlined operations and elevated customer service quality.
- Supervised comprehensive quality assurance activities, including detailed on-site evaluations, thorough internal audits, and insightful customer feedback collection.
- Conducted engaging wellness seminars and educational programs, fostering health education and support.
- Designed and implemented personalized wellness plans to enhance client health outcomes.
- Analyzed disputes and crafted solutions that aligned the interests of all parties, ensuring productive outcomes.
- Analyzed disputes and crafted solutions that aligned the interests of all parties, ensuring productive outcomes.
Manager/Head Coach
Crossfit LionHeart
State College, US
12.2014 - 02.2018
- Enhanced collaboration and relationship-building initiatives to strengthen staff and client connections.
- Managed conflict resolution processes to ensure complete customer satisfaction and foster loyalty.
- Spearheaded marketing initiatives by organizing events, conducting prospect calls, and leveraging networking referrals.
- Assisted in onboarding and training new staff members. Created and organized employee schedules to ensure adequate coverage.
- Oversaw upkeep of equipment and facilities, minimizing risks of accidents and damage.
- Facilitated coordination of club activities, competitions, and fundraising events to support community involvement.
Title Abstractor
LPR Land Services
Clearfield, US
05.2010 - 05.2014
- Compiled and evaluated various public documents, such as deeds, mortgages, liens, judgments, and tax records, to ensure accurate information retrieval.
- Analyzed chain of title documents, identifying gaps in ownership history that could impact future sales or developments.
- Developed strong relationships with county officials, facilitating quicker access to essential information on public records.
- Maintained organized databases of title information, enhancing retrieval efficiency for team members.
Education
Master of Social Work - Social Work/Trauma
Walden University
Minneapolis, MN05.2026
Skills
- Clinical assessment
- Psychosocial evaluation
- Multicultural competence
- Individual counseling
- Interdisciplinary collaboration
- Trauma-informed care
- Risk evaluation
- Verbal de-escalation
Certification
- Certified Adult and Youth Mental Health First Aid, National Council for Mental Health Wellbeing - 3/2026-3/2029
- Certified Adult and Pediatric First Aid/CPR/AED, American Red Cross - 2/2026-2/2028
Timeline
MSW Intern
The Guidance Center
11.2024 - Current
MSW Intern
Dickinson Center Inc.
08.2024 - 02.2025
Substitute Teacher and Paraprofessional
Source4Teachers/ESS
09.2023 - Current
Psychiatry Scheduler/Patient Facilitator
Centurion Health
02.2023 - 09.2023
Regional Manager
Orangetheory Fitness
03.2018 - 02.2023
Manager/Head Coach
Crossfit LionHeart
12.2014 - 02.2018
Title Abstractor
LPR Land Services
05.2010 - 05.2014
Master of Social Work - Social Work/Trauma
Walden University