Abel Tovar
Los Angeles,CA
Summary
Dedicated and experienced Human Resources professional with over four years of comprehensive HR administration experience, specializing in employee relations and compliance. Committed to fostering a supportive and inclusive workplace environment by leveraging expertise in people analytics, labor relations, and HRIS optimization. Passionate about serving underserved communities and driving strategic HR initiatives to enhance employee engagement, development, and overall organizational success while ensuring alignment with the organization’s mission and vision.
Overview
8
8
years of professional experience
Work History
People Relations Manager
ST. JOHN’S COMMUNITY HEALTH
Los Angeles, CA
07.2024 - Current
- Evolve onboarding processes through the organizations system of records and develop and implement a learning management system (LMS)
- Support the centralization of Human Resources day-to-day operations and service through standardized processes and optimizing the organization’s HRIS, including the system of record, employee changes, workplace investigations and case management, LMS, benefits, leaves management, and collaborate with Recruitment to further optimize ATS
- Address growing needs for operational support with the goal of developing the foundation to increase Human Resources strategic impact
- Provide coaching and support to resolve specific operational issues and updates policies and procedures in conjunction with changes made, including developing communications to support change management within the organization
- Connect employees and assures access to the tools they need from Human Resources, including supporting management with processes that are not automated, and developing and implementing self-serve options for employees
- Listen to and addresses employee complaints and provides coaching and support to management to resolve specific employee and HR-related operational concerns
- Support Human Resources colleagues with investigating and resolving complex issues involving employees
- Manage and implement all HR specific grant funded initiative
Human Resources Manager
LOS ANGELES LGBT CENTER
Los Angeles, CA
12.2022 - 07.2024
- Acted as a trusted advisor and resource for employees and management, providing guidance on employee relations, performance management, and conflict resolution
- Conducted thorough and impartial investigations into employee complaints, grievances, and misconduct allegations, ensuring strict adherence to established organizational policies and procedures
- Collaborated with colleagues and senior leaders to develop and implement effective HR policies, procedures, and initiatives aimed at enhancing workforce engagement and productivity
- Managed workers' compensation claims, oversee documentation, compliance with legal requirements, and maintain proactive communication with affected employees and insurance carriers
- Administered comprehensive leave of absence programs, including FMLA, CFRA, ADA, and Worker’s Compensation, ensuring strict adherence to federal and state regulations
- Drafted and reviewed corrective action communications, providing guidance to managers on disciplinary processes and ensuring alignment with organizational policies and legal standards
- Coached and train managers on effective communication, feedback delivery, recognition practices, and interaction with direct reports, promoting ethical, honest, and legally compliant leadership practices
Human Resources Supervisor
LOS ANGELES LGBT CENTER
Los Angeles, CA
04.2022 - 12.2022
- Developed and implemented a robust training and development program for staff members
- Managed workers' compensation claims, ensuring meticulous documentation, compliance with legal standards, and effective communication with employees and insurance providers
- Administered leave of absence programs, including FMLA, CFRA, ADA, Worker’s Comp, and other pertinent policies, ensuring strict adherence to federal and state regulations
- Conducted thorough and impartial investigations into employee complaints, grievances, and misconduct allegations, maintaining adherence to organizational policies and procedures
- Oversaw the administration of a learning management system to support ongoing employee development initiatives
Residential Supervisor
LOS ANGELES LGBT CENTER
Los Angeles, CA
08.2020 - 04.2022
- Oversaw the operations of the Permanent Supportive Housing Program for young adults
- Provided supervision to case managers
- De-escalated crisis situations and conducted conflict resolutions for residents and staff
ICMS Housing Stabilizer
LOS ANGELES LGBT CENTER
Los Angeles, CA
05.2020 - 08.2020
- Provided case management to clients throughout their full length of participation in the program
- Connected clients to supportive services such as mental health, health, substance abuse, employment, and education
Human Resources Generalist ER
COPA HEALTH
Mesa, AZ
03.2020 - 05.2020
- Coached and trained management in their communication, feedback, recognition, and interaction responsibilities with direct reports
- Coordinated and investigated employee grievances and prepared final recommendations related to employment, discrimination, sexual harassment, etc
Organizational & Development Coordinator
COPA HEALTH
Mesa, AZ
07.2019 - 03.2020
- Identified learning and development needs as they relate to the company’s strategic plan, policies, and initiatives
- Managed and executed the training and professional development for staff, including performance management
- Built strategic partnerships with department leaders to design and implement training programs
Youth & Family Connections Coordinator
LOS ANGELES LGBT CENTER
Los Angeles, CA
08.2018 - 07.2019
- Provided case management to clients throughout their full length of participation in the program
- Networked with community agencies to provide linkages to youth, family, and adults to address their needs
- Provided training and technical assistance to other Youth and Family Connection Programs throughout Los Angeles County
Training & Coaching Instructor
LOS ANGELES LGBT CENTER
Los Angeles, CA
11.2017 - 08.2018
- Researched, designed, developed, and implemented training around LGBT competency curricula and protocols for partnered community agencies, child welfare agencies (DCFS, probation, and courts), educators, parents, and stakeholders
- Developed and implemented coaching protocols to ensure the fidelity of training service deliverables and implementation practices
Case Manager III
LOS ANGELES LGBT CENTER
Los Angeles, CA
02.2017 - 11.2017
- Provided case management to clients throughout their full length of participation in the program
- Facilitated weekly roundtable meetings with DMH Partners to go over case plans for youth residing in the residential program
Education
Bachelor of Science - Rehabilitation Services
California State University Los Angeles
CASkills
- Human Resources & Operations
- Employee Relations
- Learning & Development
- Leave Management
- Workers Compensation
- Regulatory & Compliance management
- Project Management
- Benefits Administration
- Strategic Planning
- Key metric development & goal setting
- HRIS Management
- Leading positive company culture and diversity
- Company policy development
- Staff compensation
- Employee engagement
- Recruitment and hiring
- Compensation and benefits administration
References
References available upon request.
Timeline
People Relations Manager
ST. JOHN’S COMMUNITY HEALTH
07.2024 - Current
Human Resources Manager
LOS ANGELES LGBT CENTER
12.2022 - 07.2024
Human Resources Supervisor
LOS ANGELES LGBT CENTER
04.2022 - 12.2022
Residential Supervisor
LOS ANGELES LGBT CENTER
08.2020 - 04.2022
ICMS Housing Stabilizer
LOS ANGELES LGBT CENTER
05.2020 - 08.2020
Human Resources Generalist ER
COPA HEALTH
03.2020 - 05.2020
Organizational & Development Coordinator
COPA HEALTH
07.2019 - 03.2020
Youth & Family Connections Coordinator
LOS ANGELES LGBT CENTER
08.2018 - 07.2019
Training & Coaching Instructor
LOS ANGELES LGBT CENTER
11.2017 - 08.2018
Case Manager III
LOS ANGELES LGBT CENTER
02.2017 - 11.2017
Bachelor of Science - Rehabilitation Services
California State University Los Angeles
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