Amanda Travis
Maysville,WV
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Well-organized Medical Secretary with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information.
Energetic unit secretary with expertise in medical billing, patient chart maintenance and appointment scheduling to help facilitate superior patient care. Hardworking and detail-oriented with a proven history of successful team training and development.
Overview
28
28
years of professional experience
2003
2003
years of post-secondary education
1
1
Certification
Work History
Unit Secretary
Grant Memorial Hospital
Petersburg, WV
06.2017 - Current
- Managed patient records and ensured accurate documentation processes.
- Coordinated communication between medical staff and patients effectively.
- Scheduled appointments and maintained the office calendar diligently.
- Arrange transportation for patients as necessary.
- Responsible for proper and expedient communication of transfer information when patient is to be transferred to another facility.
- Phones in consults in a timely manner.
- Maintains communication with other departments to assure patient care needs are met.
- Arranges transportation for patients as necessary.
- Responsible for clerical admission and discharge functions.
Laborer
American Woodmark
Moorefield, WV
06.2005 - 03.2011
- Operated woodworking machinery to cut and shape materials efficiently.
- Assisted in loading and unloading products for distribution.
- Maintained a clean and organized workspace to enhance safety.
- Inspected finished products for quality assurance before packaging.
- Collaborated with team members to meet production deadlines consistently.
- Transported materials between workstations using forklifts and pallet jacks.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Certified Nursing Assistant
Grant County Nursing Home
Petersburg, WV
08.1998 - 09.2004
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident rooms and common areas.
- Provided emotional support and companionship to enhance resident well-being.
- Participated in training sessions to improve caregiving skills and knowledge.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Education
Associate of Arts -
Eastern West Virginia Community And Technical College
Moorefield, WV 08.2011 - 05.2014
Allied Health Certificate -
Eastern Community And Technical College
01.2014 - 05.2014
Petersburg High Scool
Petersburg, WVSkills
- Patient record management
- Appointment scheduling
- Patient transportation arrangements
- Medical terminology
- EPIC charting
- Healthcare compliance
- Customer service
- Time management
- Communication coordination
- Attention to detail
- Problem solving
- Team collaboration
- Patient confidentiality practices
- Nursing station operations
- Follow-up appointment scheduling
Certification
- Certified Clinical Medical Assistant-National Health-career Association. P8B2C5S4
Timeline
Unit Secretary
Grant Memorial Hospital
06.2017 - Current
Allied Health Certificate -
Eastern Community And Technical College
01.2014 - 05.2014
Associate of Arts -
Eastern West Virginia Community And Technical College
08.2011 - 05.2014
Laborer
American Woodmark
06.2005 - 03.2011
Certified Nursing Assistant
Grant County Nursing Home
08.1998 - 09.2004
Petersburg High Scool