Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Tucker

Fort Pierce

Summary

Results-oriented professional with extensive experience in managing national accounts and fostering strong client relationships. Known for driving account growth and enhancing customer satisfaction. Focused on team collaboration and achieving results, adaptable to changing needs. Skilled in strategic planning and analytical problem-solving, with reliable and flexible approach.

Overview

18
18
years of professional experience

Work History

National Accounts Manager

Hometown News Media Group
04.2023 - Current
  • Delivered comprehensive training programs for the sales team, enhancing product knowledge and selling skills.
  • Negotiated advantageous contracts, ensuring profitability and customer satisfaction.
  • Analyzed market trends to identify emerging opportunities for account expansion and growth.
  • Expanded market share by implementing strategic sales initiatives and targeting underserved industries.
  • Developed long-lasting relationships with key clients for increased account retention and growth.
  • Developed customized proposals for prospective clients, highlighting unique value propositions that addressed their specific needs.
  • Boosted sales performance by identifying and securing new national accounts.
  • Engaged in regular communication with clients, addressing concerns promptly to maintain trust and rapport.
  • Drove revenue growth by proactively pursuing leads and conducting regular business reviews with clients.
  • Leveraged CRM tools for effective pipeline management and tracking of account activity.

Office Manager

Hometown News Media Group
01.2007 - 04.2022
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.

Education

No Degree - Business Administration And Management

Indian River State College
Ft. Pierce, FL

High School Diploma -

East Paulding Highschool
Dallas
05-2000

Skills

  • Client relationship building
  • Goal oriented
  • Performance tracking
  • Data-driven decision making
  • Strategic planning
  • Strategic planning skills
  • Account management

Timeline

National Accounts Manager

Hometown News Media Group
04.2023 - Current

Office Manager

Hometown News Media Group
01.2007 - 04.2022

No Degree - Business Administration And Management

Indian River State College

High School Diploma -

East Paulding Highschool