Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Amanda Turchi

Addison,Maine

Summary

An experienced behavioral health professional, direct support professional, and program coordinator with a Bachelor's degree in psychology and community studies. Offer's extensive knowledge and coordination of mental health programs, alongs with compassion, advocacy, and leadership skills. Provides exemplary services for those with mental illness and intellectual disabilities. Seeking to obtain a directors position at Sunrise Opportunities.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Program Coordinator-CRMA/DSP

Sunrise Opportunities
05.2018 - Current
  • Workings with adults with intellectual disabilities by supporting them in becoming independent to their abilities and to introduce and encourage community integration.
  • Programming everyday events including weekend/overnight trips and client’s medical appointments,
  • Create Monthly calendars based off members needs and wants.
  • Create Spontaneous Month Calendars
  • ASL education
  • Prepare and update Transportation policy board (TP), Community Broader Reach Policy (CBR), Employment and Employment Broader Reach Policy (EEBR)
  • Maintaining work supports for those we serve.
  • Keep updated on resources and events taking place local areas.
  • Safety committee maintenance for building
  • Oversee daily operations, approve time sheets, Attend to Annual Meeting/person centered policy (PCP) meetings in person or on Zoom, help with client interviews/ tours of building and program, work on personal profile tracking sheet practices (PPT), display and make sure state protocol is used at all times
  • Assist in helping set priorities for maintaining program
  • Answer phone calls, attend meet and greets, write social/ medical histories of clients and do COVID screenings.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Facilitate meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.

Respite Worker (BHP)

Nami Maine/Community Care
02.2015 - Current
  • "Offering support to parents/guardians in caring for dependents under the age of 18 with developmental, behavioral, and emotional challenges."
  • Enhancing lives of any one impacted by mental illness through support, education and advocacy
  • Providing compassion through social/emotional support for all persons affected by mental illness
  • Advocate for improved quality of services for all persons affected by mental illness and educate, inform, and provide resources for and about mental illness
  • Raise public awareness, promote understanding of mental illness, offer peer support for all persons affected by mental illness, train volunteers and professionals in those supports and foster a statewide network of affiliates and support groups
  • 18 Continuing education credits every two years per company compliance.
  • Supervision calls every three months.
  • Provide parents a break in home, community and providers home by working one on one with children to reach goals.
  • Safety plans
  • Developed strong rapport with clients and their families, fostering trust and open communication.

CRMA/DSP

Sunrise Opportunities
07.2016 - 05.2018
  • Providing necessary supports and services to adults with disabilities to live at home and be independent as possible. This includes supports related to employment, every day living skills, medications socialization, transportation for shopping and doctors appointments.
  • Ensured patient safety, adhering to strict protocols for medication storage and disposal.
  • Maintained clean, safe, and well-organized environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from interdisciplinary team.

Dietary Cook/Aide

Sunrise Care Facility
12.2016 - 01.2017
  • Head Cook of kitchen
  • Prepare upwards of 28 residents' meals with various diets such as gluten free, low sodium or puree consistency
  • Multitasking while working with other staff and public
  • Stocking, meal prep, attention to detail for food allergies/prep and food, serving, and cleans up
  • Time management
  • Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.

Personal Support Specialist (PSS)

Home Care for Maine
02.2015 - 07.2016
  • Specializing in helping disabled adults stay at home.
  • Cleaning, Laundry, meal prep, showing/ hygiene, Personal Hygiene, shopping, and medical care/transportation.
  • Established trusting relationships with clients, fostering an atmosphere of open communication and mutual respect.
  • Offered guidance to clients in exploring new hobbies or interests; enabling them to build confidence and develop a sense of purpose.

CSW/BHP

Care and Comfort
01.2013 - 01.2015
  • Working one on one with families who have children that are affected by Autism, intellectual disabilities and behavioral health.
  • Advocating for client and family’s needs.
  • Providing supports based on clients goals and needs.
  • Team-based services while working in clients home and community.
  • Working one on one with clients while including siblings/parents when needed.

BHP

MAS Home Care of Maine
01.2012 - 01.2013
  • Working one on one with children who have been diagnosed with developmental disabilities, delays, intellectual disabilities, autism spectrum disorders, and mental health disorders.
  • Staff focus on goals/ treatment plans
  • Working with child in home and out in community.
  • Advocating for child and family needs.

Customer Service Representative

Hannaford
01.2009 - 01.2012
  • Operate register using cash, check and credit card transactions
  • Cleaned and organized store
  • Worked front desk taking Western union transactions and phone calls
  • Bagged groceries, pushed carts and cleaned.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Bachelor of Arts - Psychology And Community Studies

University of Maine At Machias
Machias, ME
05.2023

High School Diploma (8th Out of My Class) -

Jonesport-Beals Highschool
Jonesport, ME
06.2011

Skills

  • Computer Proficient
  • Organizational skills
  • Attention to Detail
  • Prioritizing
  • Strong listening skills
  • Multi-tasking
  • Leadership skills
  • Dependable
  • Flexible/adaptability
  • Fast independent learner
  • Team player
  • Creative Problem Solving
  • Focus/Self Motivation
  • Ability to work under pressure
  • Providing motivational support/ advocacy
  • Empowering others
  • Excellent written and verbal communication
  • Customer/program orientation
  • Diagnostic information gathering
  • Analytical, forward, tactical, and conceptual thinking
  • Decisiveness/close attention to detail
  • Community involvement and support
  • Work supports
  • Program Management
  • Proactive mindset
  • Strategic Planning/Problem Solving
  • Workplace Safety

Certification

Blood Borne Pathogens

CPR/First Aid

Mandated Reporter Training

CRMA

PSS

BHP

DSP

Special Olympics Training

CDC Head up Training

CSW

MANDT

ACRE

CITI Collaborative Institutional Training Initiative Training

Open Future Learning 5 Things Training

MHRT/C

Youth Protection Training



References

  • Peter Duston, Co-worker, 207-460-2499, Po Box 36, Cherryfield 04622
  • Kristin Pelham, Friend, 207-659-0265, 1255 US-1, Columbia Falls, ME, 04623
  • Lori Schnieders, Professor, 207- 317-640-111, 15 Scott Hill Rd., East Machias 04630
  • Rebecca Stochmal, Co-worker, 203-824-0940, 333 Point Street, Addison, Maine

Timeline

Program Coordinator-CRMA/DSP

Sunrise Opportunities
05.2018 - Current

Dietary Cook/Aide

Sunrise Care Facility
12.2016 - 01.2017

CRMA/DSP

Sunrise Opportunities
07.2016 - 05.2018

Respite Worker (BHP)

Nami Maine/Community Care
02.2015 - Current

Personal Support Specialist (PSS)

Home Care for Maine
02.2015 - 07.2016

CSW/BHP

Care and Comfort
01.2013 - 01.2015

BHP

MAS Home Care of Maine
01.2012 - 01.2013

Customer Service Representative

Hannaford
01.2009 - 01.2012

Bachelor of Arts - Psychology And Community Studies

University of Maine At Machias

High School Diploma (8th Out of My Class) -

Jonesport-Beals Highschool

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Amanda Turchi