Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
Work History
Life, Business Mindset, and Weight Loss Coach
03.2019 - Current
I have worked part-time and full-time as a Life, Business Mindset, and Weight Loss Coach for the past 3.5 years
Office Coordinator
Physical Therapy Medical Office
01.2017 - 01.2020
Coordinating patient care
Receptionist duties
Medical insurance verification and pre-authorization
Medical billing assistance (for 1 year)
Writing necessary documents/letters and document transcription
Scheduling, billing, and filing as necessary
Education
Positive Intelligence (PQ) Coach Training -
06.2023
Certified Life & Weight loss Coach -
The Life Coach School
09.2020
BA - English, Child Development
Weber State University
Ogden, UT
05.2010
Skills
Technology
Learning new applications
Client records management
Problem-solving
Attention to detail
Skill development training
Coaching techniques
Organizational skills
Public-speaking experience
Hobbies and Interests
Training in mixed martial arts four days per week
Reading all genres
Skiing
Studying Spanish and Chinese currently working toward TESOL certificate