Amanda Tyler
Fredericksburg,VA
Summary
Licensed Massage Therapist with comprehensive background in performing and instructing various types of massage therapies. Strengths lie in understanding client needs, providing therapeutic relief, and promoting wellness through safe, effective techniques. Effectively integrated aromatherapy, hydrotherapy, and other holistic approaches into practice to enhance overall client experience. Proven ability to build strong relationships with clients leading to high levels of satisfaction and repeat business. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Licenses Massage Therapist
Supreme Serenity Spa
Alexandria, VA
02.2025 - Current
- Conducted client assessments to determine appropriate massage methods based on individual needs and preferences.
- Developed personalized treatment plans to address specific health issues, such as muscle pain, injuries, and stress.
- Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, and Swedish massage techniques in treatments.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
Operations/HR Manager
Alliance ABA Therapy
Fredericksburg, VA
11.2021 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Utilized scheduling software to organize and update daily, weekly, and monthly schedules.
- Developed new training programs in compliance with company and government standards.
- Developed training materials, including manuals, guides and handouts.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Maintained employee records in accordance with company policy and applicable legal requirements.
Corporate Sales/Marketing
Zone, Inc.
Falls Church, VA
08.2018 - 01.2024
- Developed sales strategies to maximize revenue growth and market share.
- Conducted market research and analysis to identify trends in the industry, customer preferences, and competitor activities.
- Resolved customer complaints promptly in order to maintain positive relationships with clients.
- Prepared, reviewed and finalized contracts to close sales.
- Developed training programs for new employees related to corporate group sales techniques.
- Managed a portfolio of existing accounts while cultivating new business opportunities.
- Represented company at local and trade association meetings to promote products.
Education
Bachelor of Arts - Anthopology
Arizona State University
Tempe, AZBachelor of Arts - Art History
Arizona State University
Tempe, AZGraduate Certificate - Massage Therapy
American Massage And Bodywork Institute
Vienna, VASkills
- Client assessment
- Personalized treatment planning
- Post-treatment education
- Trigger point massage
- Myofascial release
- Swedish massage
- Self-care practices
- Customer needs assessment
- Licensed massage therapist (LMT)
- Heat therapy
- CPR certified
- Chair massage
- Customer service
- Time management
- Problem solving
- Conflict resolution
Timeline
Licenses Massage Therapist
Supreme Serenity Spa
02.2025 - Current
Operations/HR Manager
Alliance ABA Therapy
11.2021 - Current
Corporate Sales/Marketing
Zone, Inc.
08.2018 - 01.2024
Bachelor of Arts - Anthopology
Arizona State University
Bachelor of Arts - Art History
Arizona State University
Graduate Certificate - Massage Therapy
American Massage And Bodywork Institute