Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic

Amanda Valdes Viltre

Live Oak,FL

Summary

Dynamic and adaptable professional with over 2 years of experience in customer service and warehouse roles, notably at Pilgrim’s Pride. Excelled in fast-paced environments, leveraging strong communication and problem-solving skills to enhance operational efficiency and team collaboration. Adept in active listening and Spanish language proficiency, aiming to contribute to and grow within future opportunities. With extensive experience working in cold environments and production areas. With open work schedule and willing to learn daily. Disciplined and committed to work. Very responsible and skilled with mathematics and computers.

Overview

7
7
years of professional experience

Work History

White Meet Packing

Pilgrim’s Pride
06.2024 - Current

Packaging Techniques •

Maintaining cleanliness • Workplace Safety • Order Picking •

Sanitation Practices • Safety Compliance .... require good manual skills and the ability to stand on your feet for long periods,keeping the work area clean, and reporting to supervisors.

Attention to detail guarantees that every package leaving the facility meets the highest quality standards.

Manual precision. Hand packaging often involves intricately folding, wrapping, and sealing items.

Being able to skillfully use your hands is crucial for delicately handling products and packaging materials.

  • Communication: Being able to listen, write, speak, and communicate physically is essential for a packer or meet position. Good communication skills help you understand instructions and keep the company running smoothly.
  • Physical endurance: You should be able to lift items and tolerate repetitive activity.

Pick-packer

Gourmet Logistic
04.2022 - 05.2024
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.

Back of House Associate

Chick-fil-A
08.2023 - 12.2023
  • Assisted in menu planning, ensuring balanced nutritional content and cost-effective ingredients usage.
  • Assisted in creating seasonal specials based on available ingredients that catered to diverse customer tastes while driving revenue growth.
  • Collaborated with front-of-house staff to ensure seamless guest experiences and timely service.
  • Supported special events catering by preparing custom menus tailored to client preferences and dietary restrictions.
  • Ensured consistent portion control, improving costs management without sacrificing quality of dishes served.
  • Completed daily prep work promptly, allowing for smooth service during peak dining hours while minimizing wait times for guests.
  • Maintained a clean and sanitary work environment, adhering to all health code regulations and guidelines.
  • Coordinated with fellow team members to accommodate special requests for guests with dietary restrictions, resulting in increased customer satisfaction.
  • Reduced food waste through proper storage methods and inventory management.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Transported food items from storage areas to kitchen for prepping.
  • Learned other teammates' work tasks to train as backup.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Cashier

Metropolitan Bank
03.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Reduced processing errors by meticulously following transaction procedures.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.

Waitress

Hotel Blau Arenal Havana Beach
11.2017 - 02.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Education

Registered Behavior Technician - Behavioral Analysis

ABA4Love
Miami Fl

Tecnica De Cantina - Bar

Association De Cantineros De Cuba
La Havana Cuba

Licenciado En Turismo - Turismo

Facultad De Turismo
Universidad De La Habana

Contabilidad Y Operaciones Bancarias

Enrique Jose Varona
La Habana Cuba
04.2020

Camarera De Salon ,bartender Y Cajera - Contabilidad, Tecnicas Del Bar Y Caja Registradora

Escuela De Hoteleria Y Turismo Playas Del Este
La Havana Cuba
06.2019

12 - High School Diploma Or Equivalent

Victor Marante Prieto
La Havana Cuba
06.2017

9 - Junior High Education

Victor Muñoz Riera
La Habana Cuba
06.2014

Skills

  • Active listening skills
  • Communication skills
  • Computer skills
  • Customer service skills
  • Interpersonal skills
  • Leadership skills
  • Management skills
  • Problem-solving skills
  • Number and maths skills
  • I express ideas clearly and concisely
  • Time management skills
  • I have adaptability for all shift and position of work
  • Attention to detail skills
  • Creativity skills
  • Teamwork skills
  • Organization,work ethic and critical thinking skills
  • I speak Spanish
  • Objective : 2 years of experience as a Packer Seeking a career that allows me to utilize all my skills knowledge in the field of customer service & warehouse Also willing to learn new skills & gain new experience in any field that will give me the opportunity to learn and grow
  • Could environment and warehouse skills

Accomplishments

    Despite my young age, I can say that I have learned to be independent both professionally and personally. Every day is a new opportunity to learn new things and grow. Create my own online store for sublimation of phone cases and other objects. I currently study and work at the same time. Always thinking about moving forward and continuing to fulfill goals and dreams.

Affiliations

@color_splash8

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

White Meet Packing

Pilgrim’s Pride
06.2024 - Current

Back of House Associate

Chick-fil-A
08.2023 - 12.2023

Pick-packer

Gourmet Logistic
04.2022 - 05.2024

Cashier

Metropolitan Bank
03.2021 - 03.2022

Waitress

Hotel Blau Arenal Havana Beach
11.2017 - 02.2021

Registered Behavior Technician - Behavioral Analysis

ABA4Love

Tecnica De Cantina - Bar

Association De Cantineros De Cuba

Licenciado En Turismo - Turismo

Facultad De Turismo

Contabilidad Y Operaciones Bancarias

Enrique Jose Varona

Camarera De Salon ,bartender Y Cajera - Contabilidad, Tecnicas Del Bar Y Caja Registradora

Escuela De Hoteleria Y Turismo Playas Del Este

12 - High School Diploma Or Equivalent

Victor Marante Prieto

9 - Junior High Education

Victor Muñoz Riera
Amanda Valdes Viltre