Result-driven with an ability to adapt and thrive in changing environments, while managing various challenging tasks. I am seeking a position that offers challenges where I can utilize interpersonal skills, as well as time-management/problem-solving skills.
Overview
7
7
years of professional experience
Work History
TEAM LEAD, RECONCILIATION
Alternative Investments, Charles Schwab
05.2023 - 04.2024
Oversaw reconciliation for 1000+ individual funds.
Collaborated with external Issuers and transfer agents in obtaining quarterly investor valuations to adhere to SEC regulations.
Worked with Interdepartmental teams to resolve complex Share/Cash breaks in Investor and Broker House accounts.
Train individuals on various department processes and delegate assisting duties to teammates.
Coordinate problem-solving meetings to review and improve upon current processes.
WEALTH MANGEMENT, SR. SPECIALIST
Alternative Investments, Charles Schwab
09.2020 - 05.2023
Transfers
Execution of Non-Acat and internal transfer requests.
Assist in reviewing for Acat delivery fails.
Trades
Review Issuer subscription agreements and ensure documentation requirements are met.
Process investor trade requests such as purchases, capital calls, and redemption requests in an expeditious manner to meet Issuer deadlines.
Wires
Responsible for reviewing and processing all incoming wire payments posted to Internal house accounts.
Manage and balance wire ledger daily.
SERVICE GREETER
Autobahn Motorcar Group
07.2019 - 04.2020
Communicated work order information to the service advisors/customers
Managed the service porters and made sure daily tasks were performed
Filed and presented customer information when needed to management
Accepted customer payments and processed.
SENIOR BRANCH ASSOCIATE
BBVA
10.2017 - 07.2019
Audited opening and closing documentation of safe deposit box.
Ensured all monthly and quarterly cash counts are performed.
Coached 10+ new and existing company employees.
Assisted customers in Line of credit payments, transfers, etc.
Vault Custodian, responsible for all branch currency flow.
Responsible for reconciling bank ledgers with internal departments.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TX
05.2015
Skills
Microsoft Word, Powerpoint, Excel
Research & Analysis
Operational Efficiency
Process Improvement
Staff Training & Development
Interpersonal Leadership
Accomplishments
Q1 2022 - Charles Schwab TOPS+ award in recognition of my work in Schwab's Operational Services.
Awarded Alternative Investment Employee of the Quarter for Q1 & Q2 2022
Recognized for being one of the first TD Ameritrade representatives to successfully learn the Charles Schwab systems and help establish a department employee transition plan.
Timeline
TEAM LEAD, RECONCILIATION
Alternative Investments, Charles Schwab
05.2023 - 04.2024
WEALTH MANGEMENT, SR. SPECIALIST
Alternative Investments, Charles Schwab
09.2020 - 05.2023
SERVICE GREETER
Autobahn Motorcar Group
07.2019 - 04.2020
SENIOR BRANCH ASSOCIATE
BBVA
10.2017 - 07.2019
High School Diploma -
Arlington Heights High School
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