Amanda Vang
Jersey Mike's Subs
Green Bay,WI
1
Certification
3
years of professional experience
Customer-Focused Crew Member excelled in delivering outstanding service and upholding stringent food safety standards. Collaborated effectively with team members to ensure timely service and enhance customer satisfaction in fast-paced environments. Maintained cleanliness and organization while adhering to regulatory guidelines.
Work History
Crew Member
3 Months- Prepared and assembled subs according to customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by monitoring stock levels and restocking supplies.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment safely while adhering to food safety regulations.
- Collaborated with team members to ensure timely service during peak hours.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared salads, soups and sandwiches for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Cashier
2 Months- Operated cash register efficiently, managing customer transactions with accuracy.
- Processed payments and issued receipts, ensuring compliance with company policies.
- Assisted customers with menu selections, enhancing overall dining experience.
- Maintained cleanliness and organization of cashier area, promoting a welcoming environment.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with team members to streamline service during peak hours.
- Trained new staff on cash handling procedures and customer service standards.
- Monitored inventory levels at register, assisting in stock replenishment as needed.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Biomedical Sciences
Skills
Order processing
Cash handling
Safe food handling
Customer service
Customer engagement
Inventory management
Order management
Multitasking and organization
Transaction management
Attention to detail
Food safety compliance
Certification
- Health Costumer Services Representative - NWTC
Timeline
Crew Member
Jersey Mike's Subs
04.2026 - 07.2026Read More
Cashier
Culver's Restaurant
07.2023 - 09.2023Read More
University of Wisconsin, Milwaukee
Bachelor of Science from Biomedical Sciences
Read More
Health Costumer Services Representative
During High School, I took many acquire classes that includes anything health related such as Medical Terminology, Nutrient Science, Digital Literacy Healthcare, HOSA, and went on many field trips to learn more about Health industry