- Kayaking
- I enjoy cooking for friends and family gatherings
- I like working with my hands and fixing things
- Genealogy
- Camping
- Fishing
- Outdoor Recreation
- Music
- Youth Development Programs
- Watching Movies and TV Shows
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Baking
- Crafting and DIY Projects
- Geocaching
- Photography
- Road Trips
- Cake Decorating
- Sewing
- Gold prospecting
- Shooting Sports
- Raising Livestock
Amanda Van Huss
Templeton,CA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and inventory management, notably at Templeton Feed and Grain. Excelled in building customer loyalty and enhancing shopping experiences through effective problem-solving and active listening. Demonstrated leadership in team collaboration and training, significantly improving operational efficiency and customer satisfaction.
Reliable and upbeat feed store clerk successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and customer . service. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Knowledgeable Receptionist/Assistant with solid background in retail operations, ensuring smooth day-to-day store functions. Proven track record of maintaining organized inventory and assisting customers efficiently. Demonstrated strong communication and teamwork skills, contributing to high customer satisfaction and streamlined workflows.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Feed Store Clerk
Templeton Feed and Grain
04.2022 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing company files or financial data.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
- Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Operated POS systems to accurately process customer purchases.
- Processed returns and handled exchanges quickly to provide positive store experiences.
- Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
- Provided correct change for purchases to avoid customer confusion or disputes.
- Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
- Managed returns and exchanges efficiently, resolving customer issues promptly while adhering to store policies.
- Increased repeat business through exceptional customer service that fostered loyalty among patrons.
- Improved store's visual appeal by meticulously organizing products and ensuring shelves were always fully stocked.
- Contributed to loss prevention efforts, monitoring for suspicious activity and adhering to security protocols.
- Supported inventory management by accurately receiving and processing shipments.
- Facilitated smooth workflow, coordinating with other clerks to manage peak times efficiently.
- Streamlined checkout process, implementing faster payment methods to improve customer experience.
- Handled customer complaints with professionalism, resolving issues to maintain positive store reputation.
- Assisted in receiving and verifying incoming shipments of merchandise, ensuring accuracy and quality.
- Facilitated positive shopping environment, handling multiple customer requests simultaneously with patience and efficiency.
- Strengthened team efficiency, training new clerks on store procedures and customer service best practices.
- Fostered welcoming store atmosphere, greeting customers warmly upon entry.
- Boosted customer satisfaction with quick and accurate checkout processes, minimizing wait times.
- Provided guidance and support to new hires, promoting teamwork and productivity.
- Implemented seasonal promotions, creatively designing store layouts to highlight featured products.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices
Property Manager
Self-employed
11.2019 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Managed property renovations, ensuring timely completion and minimal disruption to tenants.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Streamlined property maintenance processes for increased efficiency and lower costs.
- Developed marketing strategies for attracting new tenants and retaining existing ones.
- Increased rental income through strategic pricing adjustments based on market trends and competitor analysis.
- Maintained accuracy and privacy when composing highly technical and sensitive correspondence.
- Provided direct customer service and support for all commercial clients.
- Maintained accurate and timely documentation of communication with clients.
- Issued appropriate insurance documentation and identification.
- Facilitated communication between tenants, owners, vendors, and staff members for seamless operations management.
- Established strong relationships with vendors, negotiating contracts for better service at lower costs.
- Responded to Common Area Maintenance (CAM) inquiries.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collected and maintained careful records of rental payments and payment dates.
- Coordinated appointments to show marketed properties.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Kept properties in compliance with local, state, and federal regulations.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Generated professional networks by engaging in professional, industry and government organizations.
- Planned special events such as lotteries, dedications and project tours.
Thrift Store Clerk
North County Christian Thrift Store
04.2012 - 06.2013
- Developed relationships with repeat customers, resulting in higher customer loyalty and retention rates.
- Participated in regular staff meetings to discuss workflow improvements and share best practices among team members.
- Improved store organization and appearance by merchandising items according to established guidelines.
- Handled customer complaints professionally, resolving issues promptly while maintaining positive brand perception.
- Assisted with the intake and sorting of donated items, ensuring high-quality merchandise was available for sale.
- Increased customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
- Worked closely with management to implement promotional strategies that aligned with overall business objectives.
- Supported donation processing procedures by accurately pricing items based on quality and market value.
- Performed routine maintenance tasks such as restocking shelves or organizing storage areas for maximum efficiency.
- Collaborated with fellow team members on store initiatives, leading to a more cohesive work environment.
- Assisted with visual displays that showcased seasonal trends or promoted specific product lines, driving greater interest from shoppers.
- Processed sales transactions efficiently, resulting in fewer errors and increased accuracy of financial records.
- Aided in loss prevention efforts through vigilant monitoring of suspicious activity and adherence to security protocols.
- Maintained clean and organized workspaces throughout the store, enhancing overall shopping experience for customers.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Operated POS terminals and cash drawer balancing.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
Seamstress
Templeton Uniforms
05.2010 - 08.2011
- Altered and hemmed first Responder and professional uniform garments to create custom-fitted styles.
- Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
- Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
- Measured and cut fabric for garment construction according to customer specifications.
Salon Owner/Operator
Self Employed
01.2003 - 08.2006
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Nail Technician
Self Employed
04.2000 - 01.2003
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Education
No Degree - General Education
Cuesta College
San Luis Obispo, CAManicurist - Cosmetology
Designs School of Cosmetology
San Luis Obispo, CA01-2000
High School Diploma -
San Luis Obispo High School
San Luis Obispo, CA06-1998
Skills
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Stock replenishment
- Cash register operation
- Store maintenance
- Storage organization
- Team management
- Cash handling accuracy
- Merchandise restocking
- Guest relations
- Troubleshooting
- Basic math proficiency
- Register management
- Product identification
- Logging
- Merchandise display
- Payment processing
- POS system operation
- Hospitality and accommodation
- Point-of-sale system
- Checkout monitoring
- Merchandising and promotion
- Honest and dependable
- Customer assistance
- Adaptable and flexible
- Problem-solving
- Active listening
- Team collaboration
- Product knowledge
- Cash handling
- Reliable and responsible
- Cleaning and sanitizing
- Creative thinking
- Relationship building
- Team leadership
- Inventory management
- Teamwork
- Friendly and helpful
- Time management
- Attention to detail
- Strong communication and interpersonal skills
- Problem-solving abilities
Affiliations
- Templeton 4-H Club, Community Club Leader
- Templeton 4-H Club, Project Leader
- Central Coast Gold Prospectors, Board member
- Templeton 4th of July Committee, President
Certification
- Certified Nail Technician, CA.
- Youth Shooting Sports Project Instructor, CA 4-H Youth Development Program, Pistol discipline.
Interests
Timeline
Feed Store Clerk
Templeton Feed and Grain
04.2022 - Current
Property Manager
Self-employed
11.2019 - Current
Thrift Store Clerk
North County Christian Thrift Store
04.2012 - 06.2013
Seamstress
Templeton Uniforms
05.2010 - 08.2011
Salon Owner/Operator
Self Employed
01.2003 - 08.2006
Nail Technician
Self Employed
04.2000 - 01.2003
No Degree - General Education
Cuesta College
Manicurist - Cosmetology
Designs School of Cosmetology
High School Diploma -
San Luis Obispo High School