AMANDA VANN
Dayton,OH
Summary
Motivated professional with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
22
22
years of professional experience
Work History
Account Manager
American Way Van & Storage
01.2009 - Current
- Take incoming calls to book customers moves, Data Entry, Provided customers with quotes for the moves local and cross country, Train new employees for over the phone sales, Scheduled appointments for estimators
Account Service
Berry Network
01.2005 - 01.2009
- Checked customer prints in yellow pages, Made folders for account sales, Input orders from the sales associates, Checked accuracy from graphics department before print
Guest Service
Walt Disney World
01.2005 - 01.2005
- Cashed out guests, Restocked Shelves, Took Food Orders
Cashier/Stocking
Target
01.2003 - 01.2005
- Cash customers out, Worked the fitting room- Answered incoming calls into the store and transfer where needed, Front Desk/Return Center- Run credit card applications and process returns, Food Service- Prepare food orders as needed
Server/Greeter
Bob Evans
01.2002 - 01.2003
- I would greet people as they would enter the restaurant and seat them, I would take orders, deliver orders and ensure accuracy orders
- I would also take carryout orders
Education
Sinclair Community College
04.2005
High School Diploma -
Stebbins High School
06.2003
Skills
- Organized Worker
- Written & Verbal Communication
- Cold Call Sales
- Active Listener
- Excellent Customer Service
- Efficient in Microsoft Office and macOS
- Time Management
- Team Training
- Cash Handling
- Customer Satisfaction
- Lead Development
- Calm Under Pressure
Timeline
Account Manager
American Way Van & Storage
01.2009 - Current
Account Service
Berry Network
01.2005 - 01.2009
Guest Service
Walt Disney World
01.2005 - 01.2005
Cashier/Stocking
Target
01.2003 - 01.2005
Server/Greeter
Bob Evans
01.2002 - 01.2003
Sinclair Community College
High School Diploma -
Stebbins High School