Amanda van Roekel
Facility Operations Manager
Black Mountain,NC
Summary
Adept at driving operational excellence, I significantly reduced costs and enhanced efficiency at the City of Asheville. My leadership fostered strong vendor relationships and collaborative teams, while my expertise in operations oversight and service contracts management streamlined processes. Achievements include spearheading continuous improvement initiatives and developing comprehensive emergency plans, showcasing my strategic planning and team supervision skills.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Facility Operations Manager
City of Asheville
05.2013 - Current
- Reduced operational costs through effective resource management and strategic planning.
- Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
- Established effective communication channels between departments, fostering a collaborative work environment.
- Spearheaded continuous improvement initiatives that led to better work processes, increased efficiency, and reduced operating costs.
- Created budgets for various departments, tracking expenses closely to ensure fiscal responsibility.
- Streamlined inventory management, resulting in reduced waste and improved procurement processes.
- Enabled quick response times during emergencies, developing detailed emergency response plans for various scenarios.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Supervised staff of 8 in day-to-day activities.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created reports, presentations and other materials for executive staff.
Administrative Assistant
City of Asheville
05.2009 - 05.2013
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Developed, Compile and Process Multi-department Contracts, Monthly Statistical Reports, Supply Ordering, Purchase Orders, and Procurement Card Proxy and Reconciler
Education
MBA - Business Administration And Human Resources
Columbia Southern University
Orange Beach, AL 06.2021 - 12.2022
Skills
Performance Evaluations
Timeline
MBA - Business Administration And Human Resources
Columbia Southern University
06.2021 - 12.2022
Facility Operations Manager
City of Asheville
05.2013 - Current
Administrative Assistant
City of Asheville
05.2009 - 05.2013
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