Amanda Van Tress
Xenia,OH
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
12
12
years of professional experience
Work History
Provider Support Coordinator
Clinton County Board of Developmental Disabilities
07.2022 - Current
- Serve as the primary liaison between service providers and the organization to ensure effective communication and collaboration
- Address provider concerns and facilitate conflict resolution to maintain positive working relationships
- Assist providers in understanding and implementing organizational and regulatory policies and procedures
- Provide training and technical support to providers on service delivery, documentation, and quality assurance standards
- Collaborate with providers to identify challenges and develop strategies for continuous improvement
- Review and evaluate provider reports, ensuring timely and accurate submissions
- Support providers in meeting accreditation and licensing requirements
- Coordinate provider onboarding processes, including orientations and initial training sessions
Service & Support Administrator
Clinton County Board of Developmental Disabilities
05.2019 - 07.2022
- Program coordinator for individuals with developmental disabilities for implementation and coordination of services needed to improve client quality of life
- Facilitate service plan meetings; monitor outcomes, services, and overall satisfaction of the client
- Oversee client services ensuring Targeted Care Management for Medicaid policies are followed and always current according to regulations
Service & Support Administrator
Clark County Board of Developmental Disabilities
01.2018 - 05.2019
- Facilitate all implementation and coordination of client-centered plans, updates and revisions, and any client concerns throughout the year
- Provide resources to clients to maintain state and local policies such as; provider selection and compliance, monitoring of Individual Service Plans, and current data for MUI/UI investigations
- Ensure compliance of state and local resources are properly coordinated with community partners in order to maintain healthy client relations both financially and emotionally
Director of Operations
Housing Solutions of Greene County, Inc.
01.2015 - 10.2017
- Assist consumers with severe mental illness in effectively navigating community resources to include the Section 8 and Public Housing application and voucher process
- Develop relationships between clients, case managers, and property managers in the community to promote client long term stability in independent living
- Oversee 54 permanent supportive housing units, ensuring policies and guidelines such as tenant lease compliance and grant housing requirements are properly followed
- Create and implement company policies and procedures: seeking new grants, maintain/renew current grants, and ensuring grant compliance according to internal financial policies
- Responsible for new staff acquisitions: interviews, hiring, and ensuring staff are properly trained to include maintenance, administration, and housing specialist
Case Manager/Payee
TCN Behavioral Health, Inc.
10.2012 - 12.2014
- Assess client with severe mental illness in determining appropriate services and development of treatment plan to reflect client goals
- Support consumers in meeting goals through monitoring, facilitation, and coordination
- Support individuals served in obtaining/maintaining government assistance
- Assist clients receiving Social Security benefits in formulating monthly budget to meet financial goals and maintain assistance
- Facilitate budgeting groups for individuals in recovery to increase knowledge of money management
Education
Masters of Science - Nonprofit Administration
Louisiana State University Shreveport
Shreveport, LA01.2026
Bachelor of Science - Rehabilitation Services
Wright State University
Dayton, OH01.2019
Associate of Applied Science - Mental Health Technology
Sinclair Community College
Dayton, OH01.2014
Timeline
Provider Support Coordinator
Clinton County Board of Developmental Disabilities
07.2022 - Current
Service & Support Administrator
Clinton County Board of Developmental Disabilities
05.2019 - 07.2022
Service & Support Administrator
Clark County Board of Developmental Disabilities
01.2018 - 05.2019
Director of Operations
Housing Solutions of Greene County, Inc.
01.2015 - 10.2017
Case Manager/Payee
TCN Behavioral Health, Inc.
10.2012 - 12.2014
Bachelor of Science - Rehabilitation Services
Wright State University
Associate of Applied Science - Mental Health Technology
Sinclair Community College
Masters of Science - Nonprofit Administration
Louisiana State University Shreveport
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