Summary
Overview
Work History
Education
Skills
Projects
References
Timeline
Generic

Amanda Vaughan

Lakeland

Summary

Efficient Permit Technician known for high productivity and ability to complete tasks swiftly. Possess specialized skills in document review, regulatory compliance, and customer service. Excel in communication, problem-solving, and time management, ensuring smooth permit processing and high-quality customer interactions.

Overview

11
11
years of professional experience

Work History

Permit Technician

Sunergy Solar, LLC
New Port Richey
11.2022 - Current
  • Reviewed building permit applications for accuracy and completeness.
  • Provided technical assistance to customers on various aspects of the permitting process.
  • Assisted customers in obtaining permits and other regulatory approvals.
  • Verified that contractors were licensed to perform work in accordance with local laws.
  • Prepared reports on a weekly basis detailing the status of pending permits.
  • Ensured compliance with local regulations regarding permitting processes.
  • Maintained records of all issued permits, fees collected, inspections conducted.
  • Performed data entry into computerized databases related to permitting activities.
  • Developed, maintained, and updated filing systems for permits and related documents.
  • Answered customer inquiries about permit requirements over the phone or by email.
  • Researched code requirements as needed for specific projects or tasks.
  • Processed permit applications using established procedures.
  • Worked closely with other departments within the municipality to ensure timely processing of permits.
  • Developed and strengthened productive working relationships with permitting and regulatory agencies, vendors and local community.
  • Worked tirelessly in preparing and negotiating permit applications to promote favorability towards operations.
  • Mitigated risk, coordinating plans and specifications to ensure compliance with permitting and regulatory agencies.
  • Verified document authenticity to process license application.
  • Evaluated applications and assessment results to determine eligibility and acceptance.

Associate

Nick & Moes
Lakeland
03.2022 - Current
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Trained new associates on store operations, policies, and procedures.
  • Developed and maintained relationships with clients and vendors.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Provided customer service support for inquiries, complaints, and returns.
  • Collaborated with other departments to ensure successful product launches.
  • Assisted customers with selecting items and answering questions about products.
  • Performed cash register functions accurately and efficiently.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Built relationships with customers by providing friendly customer service.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Prepared merchandise for purchase or rental.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Bagged or packaged purchases and wrapped gifts.
  • Maintained records related to sales for store management.
  • Greeted customers to determine wants or needs.
  • Recommended, selected and located merchandise based on customer desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Computed purchases and received and processed cash or credit payment.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Consultant

Scentsy
Lakeland
09.2014 - Current
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Identified needs of customers promptly and efficiently.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Organized client meetings to provide project updates.
  • Implemented strategies to take advantage of new opportunities.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Maintained positive working relationship with fellow staff and management.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Education

General Studies

Kathleen Senior High
Lakeland, FL
04.2007

Skills

  • Excellent customer service skills
  • Permit processing
  • Regulatory compliance
  • Technical assistance
  • Record maintenance
  • Data entry
  • Proficient in typing
  • Quick learner
  • Exceptional attention to detail
  • Great problem solving skills
  • Document verification
  • Building codes
  • Project management
  • Interdepartmental collaboration
  • Issue resolution
  • Effective communication
  • Relationship building
  • Record keeping
  • Time management mastery
  • Permit processing proficiency
  • Problem solving prowess
  • Organizational aptitude
  • Interpersonal skillfulness
  • Conflict resolution techniques
  • Active listening practice
  • Critical thinking development
  • Computer software proficiency
  • Professionalism and integrity
  • GIS mapping experience
  • Team collaboration spirit
  • Telephone etiquette awareness
  • Multitasking efficiency
  • Research
  • Permit acquisition
  • Document review
  • Report preparation
  • Team building
  • Database updates
  • Continuous improvement
  • Proficient in Spark
  • Municipal Procedures
  • Teamwork and collaboration
  • Records management
  • Administrative support
  • Written communication
  • Telephone etiquette
  • Workflow coordination
  • Compliance management
  • Time management abilities
  • Problem-solving aptitude
  • Task prioritization
  • Information management
  • Typing speed
  • Professionalism
  • License application review
  • Document management
  • Case management
  • Interpersonal communication
  • License processing
  • Records maintenance
  • Critical thinking

Projects

RenewMe Energy, LLC — My parents had started a solar company and I was working diligently to learn the ins and outs of solar. From HOAs, customer service, NOCs, and permitting.

References

References available upon request.

Timeline

Permit Technician

Sunergy Solar, LLC
11.2022 - Current

Associate

Nick & Moes
03.2022 - Current

Consultant

Scentsy
09.2014 - Current

General Studies

Kathleen Senior High

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