Proven to excel in fast-paced environments, I significantly enhanced order fulfillment efficiency at Rowley Company by implementing innovative packing solutions and leveraging my expertise in barcode scanning. My empathetic communication and teamwork skills also contributed to improving patient well-being at Brookdale Assisted Living, showcasing my ability to adapt and thrive in diverse roles.
Experienced with efficient order picking and packing techniques, ensuring timely fulfillment. Utilizes scanning equipment and inventory management systems to maintain accuracy. Knowledge of warehouse operations and collaboration, promoting smooth workflows and team success.
Professional picker with strong background in efficient order fulfillment and inventory management. Highly adaptable, ensuring smooth operations even during changing needs. Skilled in teamwork, reliable, and focused on achieving results. Proficient in handling various warehouse equipment and maintaining high standards of accuracy and speed.
Also works as a fill in for my “lead” in Order Packing when she is unavailable. Prints orders for our packers, answers phone, emails, and handles situations throughout the workday related to the job.
Overview
9
9
years of professional experience
Work History
Picker
Rowley Company
Gastonia, NC
04.2022 - Current
Worked fast to meet assigned daily picking quotas.
Pulled orders quickly to maintain demanding productivity goals.
Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Verified proper labeling and identification on all orders before shipment.
Assisted in reducing product damage through careful handling of items during the picking process.
Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
Order Packing
Rowley Company
Gastonia, NC
04.2022 - Current
Streamlined the order packing process through the implementation of an innovative labeling system, improving shipping accuracy rates.
Streamlined order packing process, significantly reducing wait times for customers.
Supported warehouse operations as needed, including inventory management and order packing.
Ensured timely order fulfillment with efficient picking, packing, and palletizing of goods using forklifts.
Resident Caregiver
Brookdale Assisted Living
Gastonia, NC
05.2016 - 07.2021
Led group sessions focused on cognitive exercises, improving memory retention in dementia patients.
Improved residents'' emotional well-being through active listening and empathetic communication.
Completed detailed documentation of care provided, contributing to accurate medical records and facilitating seamless communication among staff members.
Provided timely assistance during emergencies, demonstrating quick thinking and effective problem-solving skills.
Monitored residents'' health conditions closely, reporting any changes or concerns to supervising nurses promptly.
Organized recreational activities for residents to promote social engagement and mental stimulation.
Contributed to continuous improvement initiatives by offering suggestions for process enhancements within the caregiving team based on firsthand experience.
Maintained a safe living environment by conducting regular safety checks, addressing potential hazards proactively.
Enhanced resident quality of life by providing compassionate and attentive care.
Managed challenging behaviors from residents with patience and understanding while employing de-escalation techniques effectively.
Ensured strict compliance with infection control protocols to maintain a clean and healthy living environment for all residents.
Assisted residents with daily activities such as grooming, dressing, eating, and mobility for increased independence.
Promoted a culture of respect and dignity by treating each resident as an individual deserving of personalized attention and care.
Supported new caregivers in their training process by sharing knowledge and providing guidance when needed.
Developed trusting relationships with residents and their families, establishing a strong support system for those in our care.
Collaborated with the interdisciplinary healthcare team to develop individualized care plans that addressed each resident''s unique needs.
Followed nutritional plans to prepare optimal meals.
Developed individual care plans for clients based on specific needs.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.