A results-driven leader with a strong background in managing Enterprise accounts, driving customer success, fostering strategic relationships, and streamlining operations.
Overview
14
14
years of professional experience
Work History
Franchise Owner
YogaSix Glenwood South
07.2021 - Current
Building and fostering a team of diverse individuals to provide a fun, empowering, accessible, and inclusive space for the downtown Raleigh community to experience the benefits of yoga and cultivate connections
Managing the P&L and business strategy end-to-end
Creating strategic B2B partnerships to drive brand awareness
Developing grassroots and digital marketing campaigns to increase lead flow and maximize brand identity
Building and refining a sales process for lead conversion and revenue growth
Using critical thinking to break down problems, evaluate solutions and make decisions
Demonstrating strong organizational and time management skills while managing multiple projects
Inside Sales Manager | Global Accounts
Lenovo
04.2019 - 07.2021
Developed a team of 11 high performing, strategic inside sales reps to exceed a $500M worldwide annual revenue target, deliver intelligent solutions from pocket to data center across named Fortune 100 accounts, and achieve their individual career goals
In collaboration with field directors, developed strategic initiatives to drive customer success, expand wallet share, and uncover new areas of business
Managed territory P&L and sales pipeline
Field Account Executive | Large Enterprise
Lenovo
03.2015 - 04.2019
Managed the retention and profitable development of named Fortune 500 accounts in the Dallas-Fort Worth area (2,500 end-users and up) by fostering Executive and C-level relationships, providing intelligent device solutions to drive workplace transformation including hardware, software, and professional services, and executing strategies to uncover new business and expand wallet share
Identified upsell opportunities within existing accounts, driving additional revenue and strengthening customer relationships
Sought opportunities to expand relationships with key clients by taking active role in understanding business needs and competitive landscape
Exceeded sales targets consistently by employing a consultative selling approach tailored to each account''s unique needs
Created custom solutions-driven campaigns to meet client needs across multiple media platforms
Inside Account Manager | Large Enterprise
Lenovo
08.2013 - 03.2015
Developed territory strategies for an acquisition and retention account base of more than 100 large enterprise customers on the east coast
Leveraged relationships and internal resources to sell Lenovo's full portfolio of products and services to key decision makers
With a focus on profitability and growth, prospected daily to uncover new opportunities within untapped areas of business and implemented pricing and profit strategies to respond competitively to RFPs
Coordinated cross-functional teams to address client issues promptly, fostering a positive customer experience overall
Collaborated closely with external partners such as distributors and resellers for smooth order fulfillment processes
Conducted thorough market research to identify potential leads, expanding the company''s client base significantly
Provided valuable feedback to senior management regarding market trends and competitor activity, ensuring the company remained competitive in the industry
Field Account Executive
Insight Global
01.2012 - 07.2013
Responsible for developing a green territory through the acquisition and retention of new client relationships
Generated a pipeline through weekly face-to-face meetings with current and prospective clients
Managed contractors and interviewed potential candidates for job opportunities based on the assessment of their technical abilities and interpersonal skills
Also managed, mentored, and trained new hires
Sales Marketing Manager
R.A. Jeffreys Distributing Co.
01.2011 - 01.2012
Managed a team of 6 Brand Ambassadors to drive brand awareness across 25 accounts
Managed and developed the territory by conducting weekly on-site sales calls with owners/operators, and leveraging those relationships to implement product specials and on-premises promotions to drive sales of targeted brands
Education
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management -
Real Estate Development/Construction Assistant at Williams Reality and Building CoReal Estate Development/Construction Assistant at Williams Reality and Building Co