Word Microsoft office Excel data entry for over 4 years word processing account receiving, orders filing, numerous office doing hours scheduling taking phone scheduling
Amanda Wagner
State College,PA
Overview
5
5
years of professional experience
Work History
Administrative Office Assistant
Ross Dress for Less
08.2024 - Current
- Answered incoming telephone calls, directed callers to appropriate personnel and took messages as required.
- Maintained filing system for all documents related to office operations.
- Assisted in the preparation of reports, presentations and correspondence.
- Coordinated meetings, conferences and travel arrangements for staff members.
- Provided support to other departments within the organization as required.
Data Entry, Customer Service Representative
Aflac
Newark, NJ
04.2020 - 08.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
BBA - Criminal Justice
Colorado Technical University
Colorado Springs, CO05-2010
Skills
- Report Preparation
- Presentation Development
- Travel Arrangements
- Meeting Coordination
- Calendar Management
- Proofreading documents
- Verbal Communication
- Scheduling appointments
- Office Administration
- Meeting planning
- Records retrieval
- Reception oversight
- Database Management
- Memo preparation
- Appointment Scheduling
- Travel Coordination
- Data Entry
- Scheduling
- Clerical Support
- Spreadsheet development
- Microsoft PowerPoint
- Excel spreadsheets
- Inventory supplies
- Timeline Planning and Management
- Event Coordination
- Records administration
- Credit checks
Timeline
Administrative Office Assistant
Ross Dress for Less
08.2024 - Current
Data Entry, Customer Service Representative
Aflac
04.2020 - 08.2024
BBA - Criminal Justice
Colorado Technical University
Quote
Judge a man by his questions rather than his answers.
Voltaire
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Affiliations
- National Association of Social Workers