Amanda Wagner

Engage with Lowe's customers to generate interest in solar energy solutions and schedule consultations. Educate homeowners on Sunrun products, qualify leads, and meet appointment-setting goals. Maintain a professional presence, collaborate with Lowe's staff, and provide excellent customer service. Stay informed on solar technology and financing options to address customer inquiries effectively.

Managed 82 clients and processed 50 to 300 approvals per day for telecommunications companies, ensuring correct sorting of reports with or without remittances. Assigned reports with remittances to specialists and finalized filing once checks were issued. Performed client-specific tasks such as adding invoices and penalties, running escrow, op-stats, and variance reports, and conducting daily self-audits to ensure accurate filing. Maintained compliance accuracy through careful organization and attention to detail.

Delivered excellent guest service in a fast-paced environment, taking orders and ensuring a smooth dining experience. Supported the team by running food, bussing tables, and assisting with dishwashing. Ranked as a top 5 server for efficiency, adaptability, and teamwork. Assisted management with role transitions and extra shifts. Maintained cleanliness and addressed service gaps as needed.

Finance: Created pivot tables to analyze item sales trends using historical, current, and comparative store data across 107 locations. Evaluated the effectiveness of various marketing strategies in driving sales performance.

Accounting: Assisted with processing ACH payments and invoices to ensure timely and accurate financial transactions. Supported systematic tracking efforts to maintain organized and accurate accounting records.

Prepared food and smoothies to company standards in a fast-paced environment. Assisted with inventory tracking, ensuring stock replenishment and accuracy. Trained employees on food prep, customer service, and POS system operation. Maintained a clean, organized workspace in compliance with health guidelines.

Provided exceptional service to guests by addressing their needs and ensuring a positive dining experience. Delivered food and beverages to the correct tables promptly. Performed side duties including cleaning tables and floors, restocking side stations, rolling silverware, running food, and refilling sauces to maintain smooth operations.

Delivered exceptional customer service by taking orders, ensuring accuracy in food prep and POS entry. Managed cash transactions and processed payments. Oversaw food packaging and delivery for efficiency and satisfaction. Performed side duties, including cleaning, restocking, and refilling sauces to ensure smooth operations.